2/10 Sangat Buruk
Paula, Lake Worth
Bepergian bersama teman
28 Jan 2026
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Shabby rooms, out of date decor and in poor repair! Room and bathroom didn’t appear clean. The manager gave us a different room, an upgraded room which was better. I specifically asks to be on the side of the hotel AWAY from the highway. When we returned to the hotel at 9:00pm we found our room to be freezing cold (temps outside were quick cold) - only 62 degrees on the thermostat! And we had no heat! After several tries, it “couldn’t be fixed!” So they moved us for a 3rd time! And what do you know/ THE ONLY open room they had was the same suite on the opposite side of the hotel right next to the highway! My husband and I were up ALL night! Sounded like tractor trailer truck running right through the room!! Not to mention a cheerleading event was in town and the halls were loud and packed w/ kids gathering and being loud. The next morning, after a less than mediocre breakfast, and with much discussion the hotel agreed to refund us our money. Avoid this hotel if at all possible. They put all their money into the lobby modernizing- but those pics you see are not representative of the hotel as a whole. The only positive I can say is that parking was free and the area seemed okay but nothing was around except the highway.
Paula
Menginap 2 malam pada bulan Januari 2026