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"Check-in was a bit of a problem as someone was unexpectedly in my room, maybe didn't check out when they were supposed to be I t room appeared to be booked to me in system. Some noise I. The evening from guests on the floor. Should be quiet rules after midnight or 1am. Otherwise, clean and comfortable and housekeeping excellent"

"Clean and staff are nice"

"The hotel is a convenient location. There are lots of restaurants nearby and the mall is a 10 minute walk. The property and the rooms are clean and staff is helpful. They also have a very good complimentary breakfast."

"Fun place to stay when you have college aged kids."

"The breakfast was terrific and the complimentary shuttle service was an added bonus. An all-around great experience."

"Clean room, friendly staff, comfortable bed, easy to use temperature adjustment, and overall great property."

"Clean room excellent staff parking is great"

"Convenient location and excellent customer service"

"Clean room, modern hotel right in the center of it all. Definitely will return. "

"I liked its location, the breakfast, room cleanliness and set up"

"The room was comfortable and the shower was great. No breakfast option available, but there is a great spot just a few steps away. Room service was quick and very good. There is a speaker in the bathroom to listen to what is on the TV. Only issue is if there is an event with the rooftop bar, you can hear the music if you are on the 5th floor. The music stoped by midnight. "

"💜"

"We stay at Hotel Providence every chance we get when we see a show at the PPAC (this time we saw the amazing “Lion King”) . . . and—as always—we had a wonderful experience. The room was immaculate, the front desk folks were so pleasant, and the location of this property is minutes away from the theatre. Thanks for another great visit!"

"Wonderful hotel all around. Quiet & safe. Plenty to do within walking distance. Great full breakfast., and a DD across the street. Spotless rooms & very clean property. Super friendly staff. Their toiletries are fabulous. No need to pack your shampoos. The breakfast area has comfortable seating you can enjoy. We ate at the tables bringing in togo food., rather than eating in our room. Although the rooms are spacious. Multiple cozy areas outside with sofas & electric firepits. Needless to...

"💕"

" Sent to multiple rooms at check in.All were dirty, Shortage of housekeepers. very difficult for front drsk employees. Many unhappy guests. Overpriced. Location noisy. Traffic racing by all night! no on site restaurant, although brewery/pub next door just downstairs with excellent food and beer. Would not stay here again."

"Very centrally located downtown. Easy to walk to resturants."

"Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

"The staff is very friendly and they give u al the information you need during your stay...I would definitely go back"