Cari Hotel Kapsul di Gatlinburg

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"So-so property, will not return"

"I really liked the cleanliness of the place. It’s a y clean beautiful place throughout the entire facility. A beautiful rooftop restaurant/bar overlooking the city with delicious food! If this hotel is booked when I come back to Gatlinburg, I will definitely go there just to eat. parking was handy as well. It’s right there beside or underneath the facility. The gift shop has a lot of unique reasonably priced items. Which we purchased several of.."

"Everything was great"

"People in the lobby were very helpful spent 3 days there and couldn’t have asked for a nicer place!"

"The staff were not friendly, the room and bathroom were not clean and the drain was clogged, the bed was comfy and leans towards the soft side, the room itself was large and had a balcony and the temperature was easily maintained. The location was decent, a short walk to the main strip. The breakfast...the creamer was spoiled and yogurt expired. The gravy was thick and needed to be mixed better. Overall it served it's purpose but won't stay here again. We did lay eyes on the pool but didn't get...

"Good view"

"The frame around the bed had popcorn dirt dust and a puzzle piece in it. Windows were very dirty also.Needs a thorough cleaning. Balcony had chairs but lots of cobwebs so we did not enjoy the view of the creek.. Not a bad price since I found a discount online. I would not have been happy had I paid full.price but I guess you get what you pay for. Convenient to downtown. Also.not happy to be charged $5 a day to park at the hotel."

"Stayed as a couple for one night in November of 2026. Mainly chose this hotel because of the location. Right on the strip in downtown Gatlinburg is pretty unbeatable. We checked in before sunset and the parking lot was pretty full. Our room was pretty nice. We stayed on the second floor in a room with a jacuzzi. We did use it and it was wonderful. Great stay and would do it again."

"Location was top notch!"

"The grounds of the property are very nice. The room needs some updating and a more thorough cleaning. Balconies have no furniture to sit but still nice to step outside for some fresh air. Balconies definitely need a refresh. The refrigerator in my room was set at 2 but still froze my food. Hopefully that has been repaired. The drive up to the hotel is quite steep so beware in winter. All in all, a nice stay but would try somewhere else next trip."

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"Upon arriving we were very surprised to be told we would have to pay $50 to park. We should have been informed of this when we paid in advance. Won’t stay there again"

"This place was an older place but well maintained - clean rooms - great staff - good parking - didn’t partake in the breakfast. Would absolutely stay here again. Price was great for this hidden gem."

"The pictures look like all from the lodge on the same side of the street as the office. We were across the street in an older motel that needs updating."

"The room was clean and like the balcony view! The hotel is old as you can see some of the old paint peels! Staff was friendly! Away from The crowd downtown !"