Search Luxury Hotels in Genting Highlands

"Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception."

"Very clean room and contactable staff."

"Overall experience was very great with Silaslee - 1) Room was clean, and towels were provided, toiletry were provided 2) Unit came with a very cool jacuzzi located at balcony 3) Unit included a Coway water machine, microwave, fridge and oven 4) Best of all is that the unit came with an automated mahjong machine "

"The balcony lights not working, checked by staff says fused but no action done. Balcony jacuzzi water heater sucks. Not able to fill up hot tub. Water icy cold. Wasted money on having a jacuzzi, no housekeeping services or towel changing services also poor. Left clean towel on sofa but did not remove the soiled towel we pile up for them. No microwave in 3 bedroom. Difficult to heat up food using the convention oven."

"The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst."

"Accommodations fine. Has lower level unit so view was only ok. Bit challenging when you pull in to find the place. Nice room and you are close to everything Genting has to offer."

"Staff were great! Very accomodating, and assisted us beyond expectations…We would love to spend our vacation with this Hotel soon."