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"Very pleasant, polite, and helpful staff. Good service quality, prompt response to my requests. Clean and large rooms, excellent location. We enjoyed our stay. A minor flaw is that the sofa bed is a bit saggy."

"Great apartment everything we needed v helpful host! "

"Great place to stay in Central London - spacious and light, comfortable beds and easy to access. Our only issue was that we were there in the May 2026 ‘heatwave’ and it really was hot. A couple of pedestal fans would go a long way to helping with this at night. Luckily we were able to open all the windows and let some cooler air in eventually. Quite a noisy spot with all the 5am rubbish collections but earplugs were provided and we quite enjoyed hearing the city wake up around us."

"You need a key fob to get in the building and a physical key to get in the unit. Pickup for these was a 10 minute walk and included crossing a crazy intersection at Vauxhall. I had to get the keys from a convenience store and talked to someone who barely spoke English. The entire transaction seemed super shady. Then we had to walk 10 min back toward Vauxhall (luggage in tow!) to the building. The building itself is right outside of the train station, which was super convenient, but the key pick...

"Check in process was very easy! Unit was clean. Location was okay. Unfortunately, my unit was right next to the street and the construction crew started at 7am each morning. You can hear the train as well. "

"We had a lovely stay at Hausd in Soho. The room was a real highlight — beautifully designed, very cozy, and exceptionally clean. The location in Chinatown is a major advantage. Despite being in such a lively area, the room was very quiet. We also want to highlight the excellent service: the Hausd team was always available and very responsive. The check-in process was smooth and straightforward, and communication throughout the stay was clear  and efficient. Overall, it’s a perfect combination...

"Good location, suited us for the weekend perfectly. No complaints other than quite a soft and sunken mattress. "

"Perfectly located and very comfortable."

"Ideally located regarding all ammenities. "