Hotel dekat Hagley Hall

"Excellent stay as usual thanks Belinda"

"The Room stank of stale tobacco, when I checked in I was told numerous times that the rooms were strictly non smoking, it didn't help all the rooms look onto the smoking area of the hotel but the smell in the room was not just from outside. The Pillows were Paper thin and at 6:30am I was awoken by staff talking extremely loud outside the window. (The window had to stay open due to be it being a very warm night)"

"Grim"

"The room smelled like someone was smoking in it all night and day. I had the room for multiple days, and ended up leaving after the first night, even though I had to pay for another hotel. Best money I spent. It’s a shame because the staff were quite nice, but the room, facilities, and vibe was terrible."

"We enjoyed our recent stay in a ground floor, twin bed, en-suite room. There was handy parking, a friendly welcome, a lovely clean and comfortable room, and delicious breakfast. Our hosts were friendly, helpful and welcoming, the room was warm and cosy, and we would be happy to stay again."

"the breakfast wasn't the best to be honest. my smoked salmon beneath a lovely egg was not fresh and was browning at the edges."

"This hotel is a hidden gem! The host, Maria, is truly wonderful. Her attention to detail is fab, and she couldn't be anymore helpful and welcoming. Maria stayed late for my colleagues check in and then came in early to accommodate us for an early breakfast. The dinner was divine - strongly recommend the tikka curry. Home cooked, beautiful meal. The bed was extremely comfortable, and I will ensure I book here when I visit Birmingham again!!!"

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."

"We were literally staying one day to meet up with family before continuing our travels. The staff was very accommdating and helpful. The breakfast buffet had lots of choice including GF and lactose free choices . The seating area for buffet also was great for us to chat with family in the late evening, keeping us from disturbing others if we were gathering in our rooms to chat. The two fire doors at hallway prevented any sound from travelling towards the rooms on the first level. We ate supper...

"Was ok. Room was good. Staff sound. Not bad at all. Not brilliant but did a job "

"Fantastic, thank you! "

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. "

"This place is a fabulous bargain. Amazing price with a really good breakfast included. There’s no skimping in care, the room was faultlessly clean, and was spruced up each day of our stay. This particular room was a little small but with a big, comfy bed. Perfect for a base to sleep when going out during the day. Staff on site where hard working and helpful. We definitely will be back"

"M"

"Beautiful unique room so much work gone into the detail to create a luxury feel Staff more than helpful Would definitely return"