Hotel dekat The Grove

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"A short but very enjoyable stay. Great location to explore Birmingham. Room was excellent. Clean and comfortable. Staff were welcoming and extremely helpful."

"Mijn 2de keer dat ik heb een overnachting geboekt hier. Mooi schoon kamers. Geweldig pub met lokaal bieren. Geweldig eigenaar en medewerkers. Heel vriendelijke lokale mensen en 5 minuten lopen van het stad centrum. Engels ontbijt van de hoogste niveau voor 9 1/2 pond. Mooi beer garden en gratis parkeren voor gasten. Top top locatie en niet duur."

"It is basic Can improve with bottle of water upon arrival. No way to contact front desk from room . Not essential but helps"

"Rude receptionist who barely acknowledged us on arrival, completely disinterested. The room was basic but clean and fine for our short stay of 1 night. The general noise levels are awful, no soundproofing in the walls and constant banging from an internal door along the corridor. There is no temperature control in the room and it was particularly hot weather which made our stay very uncomfortable and difficult to sleep. Would not recommend to anyone and we are very easy going people"

"I stayed in a smaller room. This is my 2nd visit. My only complaint is the pillows they are awful. Everything else is good. Staff super helpful, great easy parking. Nice touches like the fridge and coffee machine downstairs."

"Fantastic little hotel that provides country style in a lovely part of the city. The breakfast is great & the parking is very convenient."

"Alexander the Great room really was great. Staff very helpful."

"Lovely historical property in a quiet area. Safe parking. Very convenient to local pubs and eateries. No breakfast, but breakfast and lunch available at local cafe on site. Staff very helpful and friendly. Room very comfortable."

"Two minute walk to the lively restaurants and Bars, Hotel has its own car park underneath with a multi-storey across the side road. Enjoyed the relaxation at the hotel which had its own bar and restaurant and prices were reasonable. We would visit again."

"Budget rooms, a little akin to a hostel. Car park covered in broken glass. Rooms and corridors smell of stale smoke masked with air freshener. Bedding was clean and comfortable, but chewing gum stuck to windowsill and picture hanging off wall. Blind broken (husband fixed so could pull down). Holes in walls and poorly fitting doors. People from bar using corridor for getting to car park and fire doors left open. I’m not even mentioning factors outside of the accommodations control such as noise...

"Very disappointed that despite messaging on Expedia in May and emailing twice via Gmail and leaving a telephone message that my messages are just ignored... I found out today that the inn is under new management so I will speak to Kate about an issue I raised in May about duplicate bookings."

"Late check in, staff left us waiting for a couple of minutes at the desk waiting to be attended to, we asked for a quiet room and the receptionist acknowledged this and gave us 2119 saying that it was at the far end of the corridor away from the lift and we were really pleased that our request had been acknowledged and catered for. We then discovered that it was actually the room closest to the lift. We went back doiwn and explained and the staff member realised that they didn't know the floor...

"A good hotel. Enjoyable stay. Even booked an extra night which was cheaper than Expedia so a lesson learned. I knocked a star off as the main lifts weren't working which was causing havoc."