"The location is very good. Close to the tube which will take you anywhere.
The room was very small but to be expected. The reality is the bed was as hard as granite, only beaten by the pillows which were somehow made from reinforced concrete.
When we asked for an extra pillow we were told the place was fully booked so no extra pillows were available. Same seemed true for decent towels.
The toiletries were not replenished and as such we had to go to the nearby Tesco and buy our own. No big deal but why offer the product and not supply the service??
The bed linen was not changed during our 5 day stay, the room was incredibly hot with all heating turned off yet no remote for the air con was provided. We had to sleep with the windows open, however the police station is 75m down the road so you can imagine the amount of sirens during the night. The TV did not work and when advised the receptionist stated to check again the next day otherwise she would have to call a maintenance person. Couldn’t be bothered and neither could we to be honest. And no, we don’t go to London from Australia to watch TV but late at night when you get back to your room, it’s nice to relax with a bit of background noise. Also might have helped drown out the neighbours as the walls are paper thin.
There are multiple hotels in the row, I’d suggest choosing one of those."