Hotel Premier Inn di Hampton

"Very nice, modern, clean. You might be worried that the pods/nests are small but I found it quite comfortable to lie down in. They have a nice lounge where people go and sit with their laptops. Staff was very helpful."

"We checked in late night, sadly they have no room for the type of room that I have paid. I paid for executive room and the manager said that they are overbooked hence, can only give me a standard room (thats the only room left for that day). Helllowww, I have prepaid all my rooms and yet the hotel gave my room to someone who paid even lesser than me. The manager said things happened and it is better next time to book direcly with the hotel, not via third party. So I told them, that is not an...

"100% self check in which is not so great when you have an issue with your reservation and there is nobody to help. Once on my room floor, there was a series of steps you have to lug your luggage up and down in order to get to my room. Not so fun when you're by yourself with a large luggage."

"Room although tiny was adequate for short stay, only needing shower and sleeping. Staff were very friendly, must mention the doorman Anthony who was very helpful helping my husband up and down stairs at the front entrance, (husband suffers from dementia) and helping with luggage. Breakfast was plentiful."

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"I was there for 7 nights and 8 days. I asked for cleaning service in the counter and they put the wrong date down . OK fine no problem, but the next day all they did was throw the trash and new towels. Nothing else, not new bed sheets, did'nt clean the bathroom etc. I spoke with the manager, and asked her what does the cleaning service consist of and she walked away. There is no microwave. It does say they do have a restaurant but its for breakfast only with a FEE which the website didn't say...

"Room was tiny - no consideration to my request for a bath - pillows way to thick/firm - don't put water in rooms just a carafe to fill yourself"