Hotel dekat Hampton Roads Iceplex

"Everything was nice"

"Awesome stay. Great staff and the facility was so clean."

"Staff, Abigail, was especially welcoming, warm, and friendly on arrival, during, and John was very helpful on departure The beds were clean and comfortable. The space was large enough and cozy. Thank you. Travel well."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"Really liked the room configuration which we need to accommodate my husband, my granddaughter and grandson. There was a keurig coffeemaker in the room but no pods. I asked at the front desk and was given several packets of the coffee pouches used in the usual hotel coffeemakers. I questioned him but was told that was all they had. Waited until 5:55 and went downstairs to find the night clerk asleep on a couch and no breakfast even started. ( which was supposed yo be available at 6) finally...

"Great"

"For some reason the hotel is locked down. You cannot go in if you dont have a key card. Makes sense but is still very annoying. No breakfast provided. My wife decided that she wanted to go to the vending machine as we were dropping off our keys to check out and they had already turned off the access to the cards. The staff just watched us and didnt say anything."

"Probably the dirtiest hotel room I’ve ever stayed in. Floors super dirty, bedding had stains, wash cloths dingy, sofa stained, all surfaces sticky."

"Reserved 2 rooms and both the water ran constantly until we shut the valves off ourselves. There were holes in the walls. The bedding, sinks and showers were covered in cigarette burns/holes. In case of emergency our phones did not work our phone in the rooms did not work. The fridges did not shut and leaked all over the floor. The microwaves in the rooms did were burnt up and did not work. Air conditioners did not run properly. Check in was told to me and in my reservation for 1pm. I had just...

"Room was dirty giant water bug in the bathroom. Sofa bed and cushions were filthy and unusable. Not enough blankets no sheets for the sofa bed. Room was big with full kitchen but no dishes, dish soap pans, cups or plates. If planning to use bring everything needed."