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DoubleTree by Hilton Hangzhou East

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Luxury
4.5 star property
8.6

Excellent

Luxury family-friendly hotel near Wulin Square

Consider a stay at DoubleTree by Hilton Hangzhou East and take advantage of a coffee shop/cafe, an arcade/games room and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour gym.

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp1.308.511
Rp1.525.724 total
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 172.5 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 182 per person
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 40 per day (rates may vary)
  • Rollaway bed fee: CNY 172.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does DoubleTree by Hilton Hangzhou East have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hangzhou East?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hangzhou East on 23 May 2026 start from Rp1.308.511, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hangzhou East pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hangzhou East?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at DoubleTree by Hilton Hangzhou East?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hangzhou East?

Checkout is at noon.

Where is DoubleTree by Hilton Hangzhou East located?

Located in the business district, this family-friendly hotel is 11.5 mi (18.4 km) from Wulin Square. Jinshahu Station is only a 4-minute walk and Gaosha Road Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.4

Cleanliness

7.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 115 reviews
Rating 8 - Good. 45 out of 115 reviews
Rating 6 - Okay. 11 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service

Good choice for business stay

Good service, room is standard
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

モールも地下鉄も近く、バスタブもあり快適。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

周りにモール、地下鉄も近く利用しやすい。
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Damian

Liked: Cleanliness, staff & service, property conditions & facilities

One Great Room & Another OK

I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よい
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

ok!

i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員很親切，有問題都會幫房客解決。飯店空間大。設備相當優質 。
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

MIN JAE

Liked: Cleanliness, staff & service, room comfort

무난함

전반적 경험은 괜찮음. 수영장 괜찮고, 룸 컨디션 괜찮음. 조식은 기대보다는 별로 였음( 나쁘지는 않으나 So So) 예전에 출장 때문에 많이 이용했던 곳이어서 이번 가족 여행때 이용했으나 서호, 송성가무쇼 등 지역과는 거리가 좀 있음.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
比預期好好多，交通非常方便，鄰近地鐵站及大型商場，往機場也只需半小時車程，服務態度也很好，值得推介。
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高的酒店

非常好的酒店 旁邊就是商場 吃東西逛街都非常方便
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Conan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my Business Trip in Hangzhou

Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was hard to find the entrance to the hotel, it is part of a larger complex.
Stayed 1 night in May 2019
Verified

10/10 Excellent

YOUNG KOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service level

Left my clothes in closet when check out. Later their return service by mail was so smooth and kind. Great staffs and nice inquiry system. The room was also large and clean, and the location is wonderful, extremely close to a big shopping mall.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

YOUNG KOO

Liked: Cleanliness, staff & service, property conditions & facilities

Vest choice in Hangzhou industrial area

Very nice location close to shipping mall. Clean anf well organized service. However heating was not enough.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Hangzhou

The staff were excellent. Sadly, as it was the holidays, the area was quiet. Food at the buffet was good but wasn't hot - we came a little later
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Double Tree Hilton hotels

The hotel is very nice. Big rooms, kept really clean. Much better than the Double Tree Hilton in USA. They have nice restaurants and a good vegetarian friendly buffer for breakfast. A nice bar to have some good drinks too! The hotel is located at a 5 min walk from a big mall which has pretty much most casual brands and dozens of places to eat (very few veg options). Would definitely suggest this hotel as well as stay here again!
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Chia-Hui

服務熱忱，期待下次再度入住。
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Rajesh

Good for business stay
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Lai Fong

Overall the lobby, housekeeping and club floor staff are very helpful. Location not near west lake but still convenient to walk 2-3 mins to metro railway. Opposite there is a shopping mall. The suite is very good to stay and price is good for value.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Hui Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不能再好了

方便的地點，友善的服務，早餐很豐盛且餐廳舒適寬敞，地鐵站在旁邊，是個很棒的選擇
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Chao-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一般

硬体ok,軟體有待改善.浴室就可以看得出来.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good , just spend one night only
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

bien seulement pour y dormir

moyen pour le tarif, pas de tv européenne, le spa ferme à 22h00 bien trop tôt pour nos habitudes d’européen ! bon petit-déjeuner. bien situé, en face d’un grand centre commercial.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities

Hangzhou business trip

Great hotel, perfect location for my business trip.i had an executive room and it was super as was the executive lounge. Bill in the bar is fabulous... what a great bar manager, so attentive! One negative point is that the aircon seemed to leave the bedsheets feeling damp... couldn’t turn it off though as it’s so hot in Hangzhou at the moment Overall 9/10
Stayed 4 nights in Aug 2018
Verified

8/10 Good

WALLPAPER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋으 호텔

전박적으로 관리가 잘 되어있는 호텔입니다. 공항도 가깝고 근처 파라다이스 워크에서 식사 해결했습니다. 다음에 항저우 방문할때도 숙박을 고려할 예정입니다.
Stayed 1 night in May 2018