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Hangzhou Westlake

4.0 star property
A sophisticated urban retreat near West Lake where travelers can maintain their fitness routines while exploring Hangzhou's cultural treasures

Choose dates to view prices

UrCove by Hyatt Hangzhou Westlake sits just minutes from scenic West Lake. Travelers start their day with a workout in the 24-hour gym before enjoying the self-serve breakfast. The multilingual staff provides excellent tour assistance to help guests discover nearby attractions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Laundry room

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King room

A hotel room with a bed, a desk with a chair, a window with a view of the outside, and a bathroom with a mirror and sink.

Superior King room

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Deluxe King Room

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through large windows.

Business Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin room

A hotel room with two beds, a desk, and a chair.

Superior Twin room

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a bed, a desk with a lamp, a chair, and a view of the cityscape through large windows.

Executive Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room

A modern bedroom with a large bed, a window with shutters, and a bedside table with a lamp.

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Hangzhou Westlake is in a shopping district and near a metro station. Hangzhou Jiali Center and Wulin Night Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Hangzhou China Silk Town and Hangzhou Tower Shopping Mall are two other places to visit that come recommended. Visit our Hangzhou travel guide
Map
No 346, Yan'an Road, Hangzhou, Zhejiang, 310006

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    8 min walk - 0.7 km
  • Hangzhou Jiali Center
    1 min walk - 0.2 km
  • Wulin Night Market
    7 min walk - 0.6 km
  • Wulin Square
    17 min walk - 1.5 km
  • Hangzhou Tower Shopping Mall
    2 min drive - 1.9 km

Getting around

  • Longxiangqiao Station
    10 min walk
  • Hangzhou Railway Station (HZD)
    12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    39 min drive

Restaurants

  • Loom庐 Whisky&Cocktail
    3 min walk
  • 川味观（庆春店）
    2 min walk
  • 友·小海鲜Bistro
    2 min walk
  • 一茶一坐(庆春店)
    2 min walk
  • 太二酸菜鱼
    2 min walk

About this property

Hangzhou Westlake

  • Upscale hotel remodelled in 2022 and located near West Lake
  • Located close to Hangzhou Jiali Center and Wulin Night Market, Hangzhou Westlake provides laundry facilities, a 24-hour gym and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self-service breakfast (surcharge), tour/ticket information and concierge services
    • A 24-hour front desk, multilingual staff and luggage storage
    • A porter/bellboy
  • Room features
  • All 191 rooms have comforts such as air conditioning and smart speakers, in addition to thoughtful touches such as free stocked minibars and free WiFi.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and free toiletries
    • 55-inch LCD TVs with cable channels
    • Wardrobes/cupboards, mini fridges and smart speakers

Similar properties

Exterior
Sofitel Hangzhou Westlake
Shangcheng
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
8.4 out of 10, Very good, 530 reviews
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Rp2.251.209 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CNY 42 per day)

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 99 for adults and CNY 50 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas

More

  • 10 floors
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Smart speaker

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for self-service breakfast: from approximately CNY 99 for adults and from CNY 50 for children
  • Nearby parking fee: CNY 42 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Hangzhou Westlake pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hangzhou Westlake?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hangzhou Westlake?

Checkout is at noon.

Where is Hangzhou Westlake located?

Located in Downtown Hangzhou, this hotel is within a 10-minute walk of Hangzhou Jiali Center and Wulin Night Market. West Lake and Hangzhou Tower Shopping Mall are also within 1 mi (2 km). Longxiangqiao Station is 10 minutes by foot and North Zhonghe Road Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hangzhou Westlake Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 60 reviews
Rating 8 - Good. 17 out of 60 reviews
Rating 6 - Okay. 8 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

Reviews

Verified

10/10 Excellent

HUNG I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工態度很好 特別是前台的Cathey 早餐非常豐盛 房間整理的很乾淨 床跟枕頭好睡。 雖然在大馬路旁邊 也不會太吵。 地點實在太方便。
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Soon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean well daily and free snack & drinks provided. Breakfast is great with variety, but they need to improve their way of keeping the hot food warmer. Especially western food, it shouldn't be kept at room temperature.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室綺麗、スタッフの対応も◎ MAPでみつからず到着まで苦戦 西湖も夜市も歩きで行ける距離
Stayed 1 night in Jul 2025
Verified

6/10 Okay

SHIGERU

Liked: Amenities
good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
//
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Hamgzhou

Room was clean and comfortable. Great location within easy walking distance to shops, malls and metro. Short walk to Xiwu Lake as well.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good - hotel had a great location, near to the mrt and lots of eateries around. Room is clean, check in was fast. Bad - bed a bit hard for me. Wifi super lousy, connection problem. Could not lock in after a day and have to keep calling the front desk for a new password. Lobby no toilets.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Phuong Duyen

Liked: Cleanliness, staff & service, amenities
The location is perfect, not too far to walk to the center. The air conditioning is not strong enough
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Lay Pheng

Liked: Amenities, property conditions & facilities
Convenient
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Darren

Liked: Staff & service, amenities
The hotel is very convenient in its prime location on Yanan Road, right opposite the Kerry Centre and Fengqi Road subway being just a few steps from the entrance. The hotel is the Hyatts take on a modern, digital nomad friendly hotel. It is both positive and negative. The charging port access across the room is great, with the ability to charge multiple devices from almost anywhere in the room. However this translates to little led lights everywhere which are bothersome when trying to sleep, the brightest light of all emanating from the highly advanced electronic toilet and the glass dividers spreading that light. The room also stank from the drain and it was rather off putting.
Verified

10/10 Excellent

MING SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good value and close to west lake
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Ying Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Very convenient location and high CP hotel!

The room is good, but the coffee machine is not easy to use need staff's help. The room soundproofing is poor, can hear the other room people talking in the night!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Adelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and just next to a mall. Lots of dining options. Near the metro too. Room is clean, big and modern. But the bed is rather uncomfortable and firm.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erinomainen valinta!

Tämä oli hyvä. Standart-huoneen taso ylitti odotukset, menisi vähintään luokkaa korkeammastakin. Loistava suihku, erillinen automaatti-wc, huoneessa sekä toimiva lämmitys että viilennys, maksuttomat vedet ja limpparit jääkaapissa + hammasharjat yms, tilava huone ja iso sänky hyvillä tyynyillä. Wifi ok. Kiinalaiseen keskitasoon nähden todella siisti ja länsimainen, henkilökunnan englantikin riittävää. Hinta oli myös ok, ei halvin, mutta kerrankin maksoi mielellään. Loistava sijainti. Fengqi Roadin metroaseman C3-sisäänkäynti avain hotellin edessä. Tien toisella puolen ostoskeskus ja iltamarkkinakatu. Lähistöllä rafloja ja baareja jonkin verran. Miinukset vain huonosta huoneen ovesta, joka päästää äänet läpi. Isolta tietä ei tule liikaa meteliä. Sänky olisi myös kaivannut petaria. Jos joskus tulisin uudestaan Hangzhouhun, majoittuisin ehdottomastii täällä. En kyllä tule.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Derek Khoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great service .
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地鐵鳳起路站C2出口，交通方便。 服務員言言小姐英語流利，方便溝通。
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
隔音不佳. 早餐用餐環境可加強.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

半夜的聲音很嘈吵

隔音很差
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much .
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jaejun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치가 정말 좋습니다. 지하철 역 바로 앞이고 여러 관광지로 다니기에도 좋으며 지하철 상가에 상점들도 많습니다. 개인적인 취향일 수 있지만 샤워실과 화장실 구조가 조금 불편했습니다. 그 외에는 청결하고 전반적으로 만족스러운 숙박이었습니다.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

chenwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

門口就是捷運站

交通方便可以再去
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice property. Not too sure if the price is competitive though
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Jul 2024