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The Silk Lakehouse, Shangri-La Hangzhou

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Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near West Lake

Located close to Broken Bridge and Zhejiang University Yuquan Campus, The Silk Lakehouse, Shangri-La Hangzhou provides a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Living Room by Alan Yu, offers breakfast, lunch, dinner and garden views. Yoga classes and fitness classes are offered at the 24-hour health club; The Silk Lakehouse, Shangri-La Hangzhou also has dry cleaning/laundry services, a bar and a conference centre. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is Rp7.615.534
Rp8.879.713 total
includes taxes & fees
5 Jun - 6 Jun

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About this property

The Silk Lakehouse, Shangri-La Hangzhou

  • Luxury hotel near West Lake
  • Located close to Broken Bridge and Zhejiang University Yuquan Campus, The Silk Lakehouse, Shangri-La Hangzhou provides a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant, Living Room by Alan Yu, offers breakfast, lunch, dinner and garden views. Yoga classes and fitness classes are offered at the 24-hour health club; The Silk Lakehouse, Shangri-La Hangzhou also has dry cleaning/laundry services, a bar and a conference centre. Stay connected with free in-room WiFi.
  • Other perks include:
    • An indoor pool, along with sunloungers and a lifeguard on site
    • Limo/town car service, buffet breakfast (surcharge) and free bike hire
    • Luggage storage, a banquet hall and a water dispenser
    • Concierge services, a reception hall and local meal delivery service
  • Room features
  • All 68 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as iPads and pillow menus.
  • Extra amenities include:
    • Children's slippers, children's dinnerware and free infant beds
    • Bathrooms with heated floors and rainfall showers
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and heating

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Exterior
Intercontinental Hangzhou Wulin by IHG
Xiacheng
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
10.0 out of 10, Exceptional, 5 reviews
The price is Rp2.661.159
Rp3.102.912 total
includes taxes & fees
10 Jun - 11 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 583.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 312 for adults and from CNY 156 for children
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The Silk Lakehouse, Shangri-La Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Silk Lakehouse, Shangri-La Hangzhou on 5 Jun 2026 start from Rp7.615.534, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Silk Lakehouse, Shangri-La Hangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Silk Lakehouse, Shangri-La Hangzhou?

Checkout is at noon.

Where is The Silk Lakehouse, Shangri-La Hangzhou located?

Located in Xihu, this luxury hotel is within 2 mi (3 km) of West Lake, Zhejiang University Yuquan Campus and Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 3 mi (5 km).

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ming-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

mingling

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified

6/10 Okay

PEI-CHUN

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Li-Shao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025