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"The staff was wonderful and attentive. Gary, Rose, Lucas, Marienela Bethi, Tania and Valeria were all lovely as was the rest of the staff. Hilda the lady who cleaned our room was excellent also. I would recommend this hotel and its staff. "

"This place is simply fantastic. The rooms are spacious and clean. The resort is very cute, very well maintained and the restaurants offer so many choices. The food is delicious! The staff is very helpful and friendly, like ao many people is Peru. The breakfast buffet haa many choices and there is an omelet station where they make them to order. Also the kitchen made pancakes and gluten free pancakes for my wife who is celiac. There are plenty of local dishes/foods too. I will finish by thanking Fernando, Lucero and the Sonesta staff for giving us memories of a lifetime!"

"Very good "

"Absolutely beautiful hotel in a lovely area. Sadly lacking a vanity kit in the bathroom eg no shower caps or ear buds, that type of thing. Fabulous breakfast too. Would highly recommend."

"Very convenient location "

"We loved the setting and the unique zen design of the hotel. It looked vintage and yet ultra Modern at the same time with large glass windows overlooking the gorgeous mountains surrounding the property. We also loved the terrace in the back with the large chairs looking onto the view. Some of the furniture especially in the lobby, the sofas needed upholstering and weren’t comfortable to sit on same in the dining room. Also the room needed more lighting especially in the bathroom. We couldn’t see anything when in-front of the mirror it was so dark. In general we really enjoyed the hotel and service everyone was very nice but there are some changes needed to name it better. Refresh some of the furniture in the lobby and dining room and better lighting in the rooms especially the bathrooms. "

"amazing hotel!"

"Clean rooms, tranquil and quiet. Staff was very attentive and kind. Lovely garde courtyard with stunning views."

"NEUTRAL"