"Room very clean, staff friendly. Housekeeping begins cleaning at 7:00 a.m. so forget about sleeping in."

"This property was absolutely perfect to have a space of own own while visiting family to retreat to in the evening and top it off with a night cap on the Roof Top"

"Bed bugs. Tried to get a refund, and was hung up on twice. I called Deschutes County Health Department. Avoid this place at all costs."

"The sheets had other people's hair and skin flakes on them, Obviously the sheets were Not changed... Disgusting, and disappointing, because prior experiences there had been good."

"The pillows and mattress needs updated. I couldn't sleep."

"My husband and I stayed five nights. Our room was cleaned and fresh towels, etc replenished daily. The breakfast variety was excellent and very clean. We loved the pool and hot tub. I used the laundry facilities while we were there and found it convenient and easy to use. Th staff were very helpful. We would stay there again."

"Nice hotel. It’s currently under construction so there were workers and tools everywhere. Hot tub was nice, pool was a bit chilly. Overall it was a nice time."

"The hotel was really nice and clean. We could not get the heater to work for a while but finally figured it out. The coffee bar was not restocked when we checked in and there were no cups in the lobby. When we woke up in the morning it was finally restocked. At 10am the kitchen lady started closing the doors on everyone which felt a little uncomfortable and not welcoming. The pool was pretty small but it is a small hotel. Overall I had a good stay and would stay again. I think that with how many...

"It’s great for the price but definitely needs an update."

"There was a plastic cup wedged between the bed and nightstand. A cigarette butt was on the patio. Otherwise, the resort is a great place to stay. "

"Great golf too!"

"The staff were absolutely wonderful. They were so kind and thoughtful. Obviously the views were stunning, and it is in a great location, surrounded by many activities and local businesses. The rooms were very cozy and clean. Some of the amenities were out of order, but we didn't stay long enough to need to rely on them. The freezer didn't work and the fridge was off and on, but most everything else worked great. And again, the staff are so helpful. I would love to stay here again."

"Family fun. There is something for everyone. The staff are amazing"

"This place was amazing overall. I would have given it 5 stars, but the customer service from the woman who answered the phone was disappointing. Whenever I called with questions, she was consistently short with me and occasionally came across as sarcastic. It often felt like being polite was an inconvenience. I understand that everyone can have an off day, so if it had only been my experience, I probably wouldn’t have mentioned it in a review. However, during my stay, a firefighter who was...