Hotel dekat High Street Phoenix Mall

"The breakfast here is fab but"

"Loisy was absolutely fantastic! She went above and beyond to make my guests feel special and helped create such a wonderful experience. She was thoughtful, organized and always willing to help. Her attention to detail and genuine care made all the difference. so grateful for everything she did and couldn’t have asked for better support. Thank you, Loisy"

"As a single traveller from NZ the staff went out of there way to make me feel welcome. I'd had surgery and every day they enquired after my progress.The reception staff, security staff and the restaurant staff were all great, professional and social. Also big shout out to cleaning staff."

"The room was not clean. The staff were really good and helpful. There were 2 windows 1 was frosted over the other was in the hallway, half frosted and you could see the towers, but you could see people passing by. "

"Great location, awesome food and value for money . Only problem...they have street parking "

"Great place to stay. Breakfast can be better "

"They sent me to a building which was under construction and a room where someone was clearly in it. I didn’t take the room cause it wasn’t safe and they still charged me. Hotels.com refuse to help. Don’t ever book this! "

"Staff where great and the property was been repainted which made it look a lot fresher "

"good"

"Room was average"

"The property wasn't even close to what is shown in the picture. The room allocated was a super congested room seperated with some ply wood "

"I had an extremely disappointing experience with my recent booking. After securing the property, I called the provided number to confirm my reservation, only to be met with confusion from the person on the line, who claimed to have no knowledge of Hotels.com. Despite sending my confirmation, I had to repeatedly follow up for a response, only to be informed that my originally booked unit was unavailable. They offered a supposedly 'similar' unit instead. Upon arrival, the cleanliness of the unit...

"Stayed there with family and kids. We were not expecting much from this hotel as we were only there to sleep... Sheets were stained, beds are OK if you are 4ft tall. The main problem for us was with the frontdesk staff blasting music over their phone speaker until 3:30 AM, we had to politely ask them if they could use their earphones at least 6 times but they did not seem to see the problem....anyhow if you are looking for a hotel to stay in this area the comfort inn is slightly more expensive...

"This Hotel does not honour the booking done through Hotels.com. In my case it was a confirmed booking and they simply refused that they didn’t have any such booking. I was appalled. I have sent the details to Hotels.com also."