Hotel dekat Highland Hospital of Rochester

"Run down, not clean, bad customer service, the whole place dit not match the internet description and google reviews. And Marriott should not put their name on a hotel so run down and ill kept. It’s false advertising. "

"Yes"

"Room was generally shabby and well-worn. Distressed furniture & bed rails falling off. Housekeeping failed to refresh coffee service. "

"very clean"

"Under construction. "

"Good breakfast"

"Great place "

"The hotel called and cancelled our reservation as we were pulling into the parking lot after check in time. They offered no help in finding an alternate reservation and when I asked to speak to the manager they hung up on me. Went inside the lobby, which smelled so strongly of weed it was almost unbearable. The staff behind the desk was visibily trying to avoid dealing with me, so I left. Only got a refund because Expedia’s customer service is good. The hotel never offered or initiated one "

"Yes. Excellent staff ! Manager David and front desk Nila are helpful and very friendly and nice!"

"Room was quite small and with 2 weeks of luggage to store, we ended up cramped!!!"

"Staff was very kind. Breakfast was good and prompt."

"The hot breakfast was conveniently unavailable and seems as if it hasn’t been touched in months "

"Had to switch rooms first room was not clean sim"

"Loud heater and air unit. Very noisy got no sleep between traffic going by loud rear unit keep coming in all hours and 18 years talking. "

"Kinda ghetto, loud slamming doors, major road noise from the main road all hours of the nights. Food near by is decent, extremely strong smell of cologne or what ever it is they use to mask smells or clean. Hot water was a little interesting. Took forever to heat up then got cold. Faucet in bathroom water was brown. Not sure what that was about but Hey for 50$ a night what do you expect. "

"Close to airport, not much in the area. You get a bed and a warm shower. A bit older and not much around. Does have a lot of electrical vehicle charging stations there though."

"My room was so lovely, with a comfortable bed, a nice view of the city, very clean, and quiet. It's a great location for exploring the city - walkable to good restaurants (I loved La Bola), the GeVa Theater, Planetarium, and many good coffee shops (Albunn was fantastic). This hotel just has so much more character than a chain. Highly recommend! "