Hotel dekat Danau Hoan Kiem

"The room is very clean. The hotel stuff are very friendly, helpful, and excellent service."

"Awesome location and very welcoming staff, would stay there again."

"Excellent hotel in a lovely part of a great city! Everything about the hotel is excellent and I highly recommend it. Andrew at reception and Emma and Emily at breakfast were great. Thank you and look forward to coming back, rf "

"The staff are very friendly, and the hotel location is very convenient for sightseeing and shopping. The spa was also great. I could refresh after long walk. I should have used the service more during my stay!:) I enjoyed the breakfast as well. Only down side was that my leaving time was early in the morning, before the breakfast, so I asked the complementary take away breakfast service at the reception desk the day bet. And the lady kindly said, yes. However, when I checked out, the man at the...

"This was my third stay at Solaria, and once again the level of customer service was exceptional — just as great as my first stay and remarkably consistent over time. The team truly sets this hotel apart. I would like to sincerely thank Grace, Ryan, Tamila, Lily, Theresa, and Ms. Ling for their attentive, professional, and genuinely caring service throughout our stay. Everyone went above and beyond to ensure that every detail was handled smoothly and thoughtfully. A very special thank you to...

"L'Hotel du Lac was a real gem of a hotel in the old town Hanoi. Very close to super good restaurants and other attractions. The staff, tha includes every single soul that works at the hotel was super friendly and made sure you were comfortabke and happy. The rooms were very clean and well equipped. Now to the breakfast, this was he other highlight besides the room, a' la carte' and buffet included in the room, fantastic. Highly recommended!!"

"Ms. Phan Anh (Phem) provided AMAZING customer service! She was professional, courteous and very pleasant to interact with. She went above & beyond her call of duties to make sure we are comfortable and addressed our little booking issue that we encountered, which was not her fault at all. When booked on Expedia, we reserved a suite room with a king bed, sleep 3 but when we checked in at the hotel they said it was only for 2 people and therefore charged for the 3rd person. There’s definitely...

"Personal war besonders freundlich ubd zuvorkommend und dazu war das Zimmer sehr schön und auch das Frühstück war ausgiebig inklusive a la carte Bestellungen "

"Nice hotel to stay at. Good location and very friendly staff. "

"All Staff were super helpful, especially Kate. Room was clean and modern. "

"レストランは付近に多数あり、何よりホアンキエム湖の風景が最高。年越花火もお部屋から楽しめました。"

"Staff all are very nice"

"It was a Great Hotel. The room walls are a bit thin, Quite Noisy when people or housekeeper working/talking outside the room. The lobby is very cold not cozy, even the front desk staffs were trembling with chill, Other than that it's a great stay we had. Thank you for taking care of us. "

"Staff is amazing and accommodating. I will staying here again on my next visit. "

"スタッフの方が皆さん親切で、何かあったらすぐに対応してくださり、安心して滞在する事が出来ました。 英語得意ではなくても大丈夫でした。 ロケーションも旧市街地の中にあり、近くを散策するのも湖の方に行くのも便利です。 目の前にスーパーもあるのでお勧めです。 Thank you for your great service and kindness. We had a good trip thanks to your hotel."

"The hotel staff were amazing and friendly"

"Great staff, great location, great amenities! Clean hotel with a delicious breakfast buffet. The balcony was awesome to see the motorbikes cursing down the street. Comfortable bed, and cool little sitting area to unwind after a long day of exploring. "

"Stunning The staff.. wow.. they are really understand how they handle their customer…amazing staff!!"

"I love this hotel, from many hotel I've visit, this hotel is number one for excellent service. From welcoming guess, clean up my room, also give me advice on what activity I can have, according to my preference. If there is more than 5 stars hotel, then this hotel one of them :)"

"立地も良く、スタッフもとても親切でした。 朝食もその場で作ってもらえるものが多く、大満足でした。 日本語を話せるスタッフがいないのは少し残念。 "