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" Satisfactory across the board! The staff are exceptional and I always feel welcomed as soon as I walk in the door."

"I booked this room to take my grandkids swimming. No idea that the pool was being worked on and closed. They wouldn’t cancel my reservation and neither would Expedia. Robbery. "

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"During my recent stay at the Fairfield, I found the staff to be consistently friendly, professional, and courteous. However, the experience was significantly impacted by an ongoing issue with the hot water in my room. Throughout my stay, I was repeatedly without hot water, and several of my colleagues expressed that they were dealing with the same problem in their rooms as well. Although the staff assured us that maintenance would address the issue, it was never resolved. Having to take cold showers and then step out into winter weather made the stay extremely uncomfortable and ultimately unpleasant. Because this issue persisted despite multiple reports, I do not plan to book at this location in the future."

"All the rooms smelled like cigarettes, we asked twice to switch rooms . The bathrooms werent very clean and they had ants. "

"Room and bathroom were great; bed / pillows so comfortable; love the robes. Breakfast had just the right amount of variety / selections. Elevator was not working but we were ok with stairs. It had been not working in our December visit either. "

"It was good. The juice and coffee weren't working, but they fixed it quickly. "

"Great stay "

"The staff was amazing! I forgot my expensive water bottle and they mailed it back to me."