Search Hotels Near House of Sampoerna, Surabaya

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Welcoming staff and security members. A pleasant welcoming fragrance in lobby. Nicely decorated and spacious. The only problem is that Surabaya has no real attractions to offer."

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "

"near to Tunjungan plaza and near many eating place and big breakfast selection "

"The hotel is clean and well-maintained, and its staff is extremely cordial and accommodating; however, as I was walking one night back to the hotel on Kecilung Jl., I was shocked at the sight of a huge pile of garbage just less than 100 meters from the hotel, with rats feasting on the rotted leftover food inside the bags. If this issue is not addressed, future tourists might look for other places to stay. Please take this as a constructive criticism for the betterment of your wonderful hotel."

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Breakfast was weak, not much options. The bath towels was worned and old."

"Nette kamer en ruim. Badkamer eenvoudig maar voldoende, bar op het dak was prettig "

"Location near port of Tanjung Perak. Nice staff and room's always clean."

"Perfect"

"Staff was very helpful and friendly. Assisted me in many different ways."

"Comfy bed"

"Todo correcto"

"It"s an old hotel, but the bed is very comfortable"

"Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent."

"The price was right, but I would have almost prefered sleeping on the street. Very run down and dirty property. Flies on my floor The reception was good for checkin, but that was the only positive. Well, the WIFI was fast as well."