Hotel dekat Imperial Gardens

"駅近"

"Hotel is in a great location, opposite the park. It is very stylishly decorated and the breakfast was great. The downside was that it was during the hot weather and the room was extremely hot, even though there was a fan in it. The windows only opened a little, probably due to safety reasons. It was nicely decorated and the bed was comfortable. Parking was quite a way down the road, but we were given a pass, so not charged. The garden was nice to have an evening drink."

"Great location, large rooms."

"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...

"UNABLE TO CLIMB THE STAIRS WITH LUGGAGE AND NEEDED UPDATING"

"Clean rooms, Very good staff"

"Great location, and staff were very helpful. Excellent secure parking. We enjoyed breakfast - the porridge and cinnamon toast were excellent. The menu offered a wide choice. Bed was comfy, but we were there in a hot spell of weather, and there was no air con in the room. The fan in the room did help a little, but it was still very warm for sleeping. The room could have been cleaner however. We had a room which had a bath, shower and vanity unit in the bedroom with a separate toilet. The...

"Excellent stay at a great manor-style hotel! the personnel are very great and will do anything to improve your stay. In particular, the English breakfast was simply exceptional, with possibility to tailor-it to your preferences! The parking, while tight, was very useful after a day of travelling. Excellent bathroom and comfortable beds. No Air Conditioning but even if we were on hot summer days, we slept well by using the ventilator and opening slightly the window. Cheltenham is well paced to...

"Highlights: ​Service & Staff: Staff members were attentive, friendly, and provided high-quality service. Housekeeping provided exceptional service by preparing special room decorations to acknowledge an anniversary celebration. ​Dining & Location: The hotel features a desirable location and offers a varied breakfast selection. ​Pool: The swimming pool facility met expectations. ​Areas for Improvement: ​Spa Facilities: Overall spa amenities are somewhat limited. While the sauna performed well,...

"really good location and comfortable rooms"

"Overall good stay."

"Excellent, amazing, room clean, very happy . See you next time 💙💙💙"

"The bathroom drainage is not working properly"

"Find out if Jasmine is working reception and if she is - do NOT stay here. Unhelpful, rude, uncooperative and, I subsequently discovered, shall we say, economical with the facts. Unbelievably bad service which turned a query into an issue, then that issue into a problem and eventually that problem into a complaint."