Hotel dekat Imperial Gardens

"Absolutely stunning hotel, superb facilities and staff service, only place I’ll be staying in Cheltenham in future"

"Queens is a lovely hotel, we used to stay at 131 but got fed up with the noise from below. Old school traditional hotel ideal location for town. As far as we are concerned it ticks all the boxes. We didn’t get the opportunity to eat there but I’m sure we will on our next visit. Joe on reception was very informative and friendly."

"Friendly staff with auto check-in, clean and stylish room"

"UNABLE TO CLIMB THE STAIRS WITH LUGGAGE AND NEEDED UPDATING"

"Excellent for the money, great for a one night stay, "

"駅近"

"Great location. Amazing breakfast."

"Wonderful stay great food and lovely room"

"The house is a charming old building, but relatively far away from the city center and the nearest restaurants. You have to walk a good 15 to 20 minutes to the center. The first room we got was spacious and had a nice view, but the heavy old curtains and the old seating furniture were so full of dust that I had trouble breathing. The bed frame was full of stains. We were finally shown two alternatives - in the basement, even though the hotel was perhaps only ten percent full. The room was dark...

"Parking was easy, the room was clean and the staff were very helpful. Hotel decor was in keeping with the age of the property. Attention to detail could have been greater. Toiletries were missing and there were no hand towels. More teabags would have been useful.. More information about facilities would have been helpful-we were both unaware that we could have had drinks on the terrace."

"Excellent in all areas the staff were super polite and helpful"

"I was in Cheltenham for a festival, so what mattered to me was a centrally-located hotel with car parking, decent bed & bathroom. All of which they have...along with friendly and helpful staff (always a bonus). The hotel was clean and quiet and provided a decent basic breakfast. One point: car parking is limited, and would be challenging for anyone trying to put one of the big 4x4s so popular nowadays into one of the spaces."

"Room small, bathroom looks like in the process of being "

"The room we stayed in was just right size and comfy, with fast Wi-Fi and everything we need. The bathroom was okay, but the shower area only had a curtain to keep things in, which wasn’t the best. The breakfast was great, with lots of hot food to choose from, and you could even order from the kitchen. The cleaning could use a bit more work, though—there were visible stains on the toilet and heavy stains on the tea kettle."

"Room was very clean and had all the amenities to hand. Access to the soa facilities, pool, sauna was a great addition. Bar a little pricey but comfortable."

"Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street "

"Images are not like the rooms! Shared Bathroom which i refused to use. Check in is down the road and then you have a 5min walk to the actual location. No where to park so cost £15.00 to park in NCP. Defo wouldnt stay again"