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"Great location with short walks to all the great restaurants, shopping, Piazza San Marco, Saint Mark’s Basilica, Doge’s Palace, & the docks. But also with just the right amount of distance that we weren’t bothered by excess noise from all the people wandering the alleys. Staff was wonderful. Allow them to arrange your water taxi rides to/from the airport or train station so you are dropped off or picked up right from their lobby (fair pricing too!). Only reason I’m not giving 5 stars is an odd odor that makes everything feel musty & the stairs leading to our floor that were quite the trip hazard. Rooms are opulent & comfortable overall. "

"Great location, welcoming staff, clean and fresh property and we got the upgraded executive suite which was great with awesome view of the canal."

"Excellent location- right next to St Marks Square, so a perfect base to explore on foot. Very polite and helpful staff with 24 hour concierge. Rooms were clean and newly renovated. Fresh towels, coffee pods & water provided daily which was great. Breakfast was good too. All in all, great value for money! "

"Very clean and helpful staff "

"Excellent location and view. Noise is expected and part of living in the area. Staff were kind and courteous. There was a rush for breakfast even in mid March. Some.noise at night from the usuage of laundry machines in the floor. Loved my stay though"

"I booked in the annex building and was assigned to Room 509. I am 5’ll” in height and kept hitting my head on the room’s ceiling beams. Not sure if all the rooms are all the same. Other than that, the location is perfect and centrally located in Venice, the hotel staff are great, and the hotel is very clean. "

"Breakfast was good and room clean"

"Great location. Efficient and knowledgeable staff. The room was excellent, spotlessly clean and with comfortable beds. There is no lift in the building so please be aware of you have lots of luggage or struggle with mobility. "

"Building and room were clean, breakfast was cold an not edible, the tall caucasian guy with glasses at the desk was extremely rude. The Air Conditioner in the room did not work so we spent our nights trying to sleep in a room that was between 76-78 degrees at night. We couldn’t change rooms and were not allowed to get a refund to change hotels. If you want to stay at a place that looks good on the outside but the core of the place is rotten then stay here"