4/10 Buruk
Tair
Bepergian bersama keluarga
16 Jul 2025
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
First of all be aware that property doesn’t allow refunds. That should’ve been the biggest red flag from the get go. Another thing is that the restaurant up top doesn’t offer any alcohol drinks. Which is understandable, but I would prefer to know about this before booking. Another upsetting thing was that regular rooms are facing an ongoing construction. Definitely not a 2000$ cad view. The view is pretty depressing. And the only way to improve it is to pay extra 1000$ cad for 5 days. A/C in the room doesn’t cool the room properly. There were several power outages during our short stay. The cover on the bed had some blood stains as well. Shower gel was empty from get go. Coffee pods were used and moldy and stayed in the container of “new” pods. The only good thing was restaurant up top which had very good breakfasts.
Out of hotel staff Maryam was very helpful and kind. Overall staff were nice and friendly. Understandably it’s not on them, but policy of non-refundable reservations in 2025 is ridiculous and needs to be changed especially when charging high price for mediocre hotel.
Tair
Menginap 5 malam pada bulan Juli 2025
