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"The stay was quite challenging, especially with kids, due to the lack of an attached toilet. It would be much more convenient for families if this were available. Additionally, no hand towels were provided the following day, which affected our overall comfort and hygiene. The Wi-Fi connection was very poor, making it difficult to watch TV or use the internet. On top of that, mobile signal in the area was also extremely weak. Overall, there is significant room for improvement in terms of basic amenities and connectivity. If you want, I can make it sound more formal, more direct, or more emotional depending on where you’re posting it (hotel review, complaint email"

"Needs work with clean towels"

"Clean room "

"If your looking for a quiet stay in Townsville, this isn't the place for you. Rooms right beside a bar that doesn't close till 10pm, then when that stops you have the night clubs next door that go till the early hours of the morning. Had to ask staff to get room amenities like tea, milk etc re-stocked"

"Parking was booked out, didn’t realise that I needed to book in advance. Had to park down the road in public car park."

"It was great "

"Room was clean, well presented, bed comfortable. The shower water was very hard to get to temperature and slow to come through. Breakfast was good however bacon was over cooked and dry. For price of breakfast coffee (even though not nice) should've been included. Plenty of nice coffee places nearby. "

"Perfect room and location, particularly with kids"

"Yes,everything was good,especially the new renovation they did.it was simple but efficient,been there before and this time im back again.place looks amazing!"