Search Hotels in Juan Sánchez, San Juan

"Ok"

"Stayed for 6 days rooms cleaned every other day had to keep begging for towels asked housekeeping and front desk eventually went to the store and bought detergent to wash my dirty towels I used for the past 3 days housekeeping came in the room not to clean but to take my clean towels I hide intentionally under my clothes and underwear put it on the dining room table like they brought it up they went through my stuff when I was out, other wise everything else was ok probably stay somewhere else next time."

"Staff was very helpful checking us in a little earlier than expected, which we were grateful for. Food at the restaurant on site was good. "

"The breakfast was great. A good variety of food and the pool area was very entertaining. "

"Ok"

"Great staff, clean property, good at mahi mahi was delicious. I look forward to revisiting "

"When we first got to the room smelled like mildew. Looked like no one cleaned the room. The bed was made but sheets and thin blanket was stained. There was a glass side table in the middle and the glass part was sticky and looked like it hadn’t been cleaned in forever. There was hair from previous people all over the room and the table. The floor was dirty and hadn’t been swept or mopped. Was an absolute disaster. Had no choice to stay because everything on the area we was staying was booked up. Pictures on Expedia looked nothing like the room. I wouldn’t suggest anyone to stay there. Only good part of the hotel was the restaurants besides that never again! "

"The ambiance of the hotel was relaxing and the staff was very helpful. I love the pool area with the bar and food options. Had a great time and plan on being back. "

"Pools and grounds are gorgeous. The whole place has a beautiful resort feel. Ocean view is the best on the north shore—crashing surf on two sides and calm swimming lagoon to the west. "