Search Hotels Near Key West Tropical Forest and Botanical Garden, Stock Island

"Very helpful staff, and shuttle to the downtown area we used everyday "

"Beautiful place Our patio door wouldn’t close , stayed on the first floor so it was a little uncomfortable. Room service forgot to leave fresh towels, never refills Kcup coffee, when asked receptionist they gave us tea. Nice and comfortable room without even a spoon, so why have a kitchen? They had a rib cook off on Sunday then a wedding on Thursday so not for people trying to enjoy the resort and rest. "

"Amazing friendly staff, amazing service, amazing amenities. Felt so welcomed and staff made us feel like family, they are so happy to help with anything you need. Truly paradise!!"

"*"

"Ok not so great"

"The staff was very friendly and helpful. Overall this was an "ok" stay. Convenient but expensive to park ($29/day😩). They booked us in what appeared to be a handicap room judging from the low bed, wide bathroom door, and roll-up to shower. We are not handicap. The shower leaked water consistently, and we weren't the first ones based on the rusty bathroom door frame. Our balcony view consisted of the generator, trash dump, and employee entrance (which was not great... But turned out to be pretty interesting... That's another story). The lighting in the room was not good enough to see the thermostat setting, but we easily improvised. The room was otherwise clean, comfortable, and mostly quiet. We'd stay again, but no vehicle, and would insist on a better balcony view. "

"Very clean, modern. Staff friendly and attentive"

"The experience was fantastic at the beach house. We will absolutely return. "

"Not enough chairs at the pool, poor customer service at the desk, elevators are breaking (and one was broken), you share a small hallway with a stranger (weird) - very loud depending on your neighbor, and no umbrellas by the beach along with lack of cleaning the seaweed there."