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Reviews of Delta Hotels by Marriott Waterloo

3.5 out of 5
Delta Hotels by Marriott Waterloo
110 Erb St W, Waterloo, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1006 reviews" "
Rating 8 - Good. 205 out of 1006 reviews" "
Rating 6 - Okay. 60 out of 1006 reviews" "
Rating 4 - Poor. 16 out of 1006 reviews" "
Rating 2 - Terrible. 21 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay, purchased breakfast voucher that could only be used once so any left over $ was forfeited or donated as tips, no carry over to lunch or dinner.
Stayed 3 nights in May 2024

10/10 Excellent

Terrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very nice option for business travel to this region.
Stayed 4 nights in May 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to downtown and shops
Stayed 1 night in May 2024

2/10 Terrible

Vanessa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We were disturbed even though the do not disturb sign was on the door. The clerk asked us when we were checking out even though we were staying another night. You can't get anything to eat or drink when you arrive late.
Stayed 1 night in Apr 2024

4/10 Poor

Vanessa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
When we checked in it was very noisy with a cleaning crew vacuuming and doing the floors. I had added an extra night a few weeks ago but the reservations weren't linked. It took some time for the clerk to figure it out then said he would make sure we had the same room for our stay. We were hungry and tired but they had nothing to offer. It is a hotel....you should be able to get something to eat or a glass of wine when you arrive but not possible at the delta. We had the Do Not Disturb sign on the door as we just came from Australia. At 12:30 a clerk knocked on the door and asked us to vacate the room. She had no record of us staying another night. I left my charger in the room accidentally and it took 3 days for them to locate it only after numerous phone calls and coming to the property twice.
Stayed 1 night in Apr 2024

10/10 Excellent

Garima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff, elegant property.
Stayed 2 nights in Apr 2024

6/10 Okay

SONGYU

Stayed 1 night in Apr 2024

10/10 Excellent

jean marc

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s a great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel. Room was clean and modern. Beds were very comfortable. Only downside was that you could hear the traffic outside in the room. It wasn’t super loud but noticeable.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, super helpful in bringing us anything extra we needed. I only have one complaint, the hot tub (which is a large part of why we booked here) was not clean. We went to use it and the water was so murky, you couldnt see the bottom. Other than that one point, everything at this hotel was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Stayed 2 nights in Apr 2024

10/10 Excellent

Tamara

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub seemed to need cleaning as there was hair all about. Also pool towels were limited even though there were not many of us at the pool. The room was great and spacious. They were very welcoming at the front desk as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Nazreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big beds are comfy great pool hot tub and sauna Proof restaurant was excellent staff are incredible friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for University visit.
Stayed 1 night in Apr 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Stayed 1 night in Apr 2024

10/10 Excellent

SHENXI, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check-in. Clean rooms & amenities. Close to many restaurants and sites.
Stayed 3 nights in Apr 2024

10/10 Excellent

zavean

Liked: Amenities
I love staying at this hotel. I’ve stayed at this hotel several times because it is clean, the beds are comfortable, and the food/is great.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in 2 minutes before the restaurant was to close. They let me order a meal have a beer and not rush me out the door. The food is excellent. Everything I needed for my stay was first class. Thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Stayed 2 nights in Apr 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Stayed 1 night in Apr 2024

8/10 Good

YANLI

Stayed 1 night in Apr 2024

6/10 Okay

Craig

Stayed 2 nights in Apr 2024

10/10 Excellent

Lorne

Stayed 1 night in Mar 2024

10/10 Excellent

Rashida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased of our stay here. Check in went smoothly with an offering of a cookie! If there was one thing that would have been appreciated was a complimentary parking included with the stay. Otherwise, would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Francisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good place to stay, very easy check in and check out
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Mar 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good overall
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Staff were great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Allysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

nattalie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, modern, clean, and the staff were friendly. All around a great place to stay in Waterloo.
Stayed 3 nights in Feb 2024

10/10 Excellent

man

Stayed 2 nights in Feb 2024

10/10 Excellent

DONA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Spencer

Stayed 1 night in Feb 2024

10/10 Excellent

Herve, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean
Stayed 1 night in Feb 2024

10/10 Excellent

Godfrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and comfortable. Young kids seemed to make a mess of the hallways and running around unattended. The sauna was out of service which was disappointing, but the pool and hot tub were nice and latter especially was very warm which was good quality and relieving. The conditioner for hair was empty upon our arrival into the room.
Stayed 1 night in Feb 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

peter

Travelled with family
Liked: Cleanliness, staff & service
I've stayed here multiple times, typically it's a great hotel, just a few issues this stay. No or limited hot water in the room, the TV didn't work, and when it did it shut off and turned back on every 3 minutes. The pool was not available. I had the breakfast buffet in the morning and all I could get was bread and 2 pieces of bacon, there was nothing else and they didn't refill it until I had to leave 20 minutes later, but the hotel removed the buffet charge from the overall bill at checkout.
Stayed 1 night in Feb 2024

10/10 Excellent

eleanor

Travelled with family
Very clean hotel. Well maintained. Our room was large and comfortable. Friendly staff. Would definitely stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Could not pull up to the door( roped off) TV didn’t work. Pool and sauna closed
Stayed 1 night in Feb 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024