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"This stay was highly incredible. We decided to treat ourselves on this stay, and it was definitely amazing. From the views, the relaxation you gain, the comfort of the bed and tatami mats, and of course the baths. The staff is also extremely attentive and kind. We loved our stay and wish we couldve stayed even longer!"

"Slightly Cold, clearer instructions for arrival shuttle at Gora Station and map for hotel. "

"Clean and friendly."

"Staff was exceptionally attentive and professional. The food was excellent. Everything was well organized. The environment was peaceful and welcoming. "

"Walkable to gora station which was very convenient. Breakfast was great."

"Beautiful property and onsen. Attentive staff. Tranquil setting."

"Staff showed except"

"Safe, clean, awesome"

"Absolutely stunning hotel. All the staff were very friendly and helpful and extremely attentive. They represent the hotel very well. We stayed in one of the rooms with a private onsen and the view of the mountains and the river below was wonderful, very peaceful. The room included in room dinner and breakfast service and this was such an amazing treat. Our guest assistant was excellent, she seemed to be so happy and enthusiastic to serve all the time. At one point, I had been playing with the coffee machine, trying to rescue a pod that didn't quite work and she noticed me doing this even while she was clearing up breakfast and came and made me a coffee completely on her own initiative. The food was so delicious and fresh and beautifully presented. In everything we felt thoroughly spoilt. It was a wonderful 2 night stay."