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"I highly recommend this Ryokan for a traditional Japanese experience. The room was spacious, comfortable and I loved the tatami mat! The kaiseki and traditional breakfast meal were exceptional, with beautifully plated dishes. The staff were incredibly welcoming and helpful. The onsen was a wonderful place to unwind, with three options available - be sure to book in advance to secure a private timeslot. The nearby antique museum is also worth exploring if you have some free time. Overall, I had a fantastic and relaxing stay at this Ryokan, which provided a peaceful escape from the hustle and bustle of the city."

"Great staff. Awesome touch to have free ice cream at the main lobby. Private onsen on the balcony of the room with a stunning view was breathtaking and helpful given my partner has tattoos and can't use public onsen. Best breakfast buffet with many options that ive been to."

"Great place to stay"

"My family generally enjoyed this traditional Japanese experience. The staff was absolutely wonderful, attentive, and friendly. The onsen on our deck was lovely, and we enjoyed our allotted 30 minutes in a private onsen elsewhere on the property. However, our room was old and smelled strongly of mildew. There was water damage on the ceiling and the wall. I opened the windows, but it only mitigated the smell so much. The futon mats were also very uncomfortable to sleep on. Even my kids complained about how uncomfortable they were, and they can usually sleep anywhere. We had a poor night's sleep and were happy to check out the next day. Finally, the food was not to our liking. I recognize this is probably just a cultural difference, but we are very adventurous eaters and we felt we needed to choke down our 8-course dinner as to not offend the staff. Overall, we appreciated the ryokan experience and highly praise the staff, but we would not return to this location. "

"Staffs are friendly and helpful."

"素晴らしいホテルで、いつも楽しんでいます"

"A real luxury stay in the mountains of Odawara. Best part of our 14 day trip to Japan so far. The breakfast buffé and the dinner buffé was great, not excellent but compared to other Japaneese hotels I stayed in on other trips this one beats them all. The Onsen and the pool area was also a really nice plus. The hotel rents out swimshirts if your travelcompanion have tattoos, costs 1100 Yen."

"It’s located just a one-minute walk from the train station and overlooks the river. There are plenty of great restaurants nearby. The facilities are extremely clean and very quiet. The breakfast is excellent, with a wide variety of choices."

"Excellent breakfast a lot of choice ."