Search Hotels Near Lakefront Promenade Park, Toronto

"Staff were great, service was excellent, location to everything we planned to do was perfect, so many places to eat and drink was amazing"

"it was lovely!"

"I did not like the parking as I felt it was very tight, but it worked. We did not take part of the breakfast"

"The place is not how the picture shows!"

"We were very happy"

"I was unable to check‑in due to several issues with the process and communication. When I arrived, I had no instructions about the check‑in procedure. The owner later explained that the process involved multiple steps with the condo concierge, a fob for the elevator, access to the parking garage, and additional steps to reach the unit. None of this information was provided in advance.Because the owner cannot see guest details through the booking system, I had no way to prepare for the check‑in requirements. I called the number provided, but the first person who answered did not speak English, and I waited several minutes before the owner came on the line. During the call, the owner requested the security deposit before answering my questions about how to access the property. After the deposit was paid, I spent about 30 minutes trying to understand the check‑in instructions, which felt very complicated and difficult to follow. In my opinion, the communication was rude, unprofessional and the process was far more complex than what I expected for a short‑term rental. I did not feel confident that I would be able to navigate the condo’s requirements or access the unit successfully, so I decided not to proceed with the stay and booked a hotel instead.I contacted Hotels.com for assistance, and after escalation, they refunded the cost of the booking. I never entered the apartment, but the security deposit was held for several days. Disgusting!"

"Decent hotel with nce staff, location is not the best. The most frustrating part was the room we were assigned. It was a partly underground space, with a pointless windows looking into the wall with small windows, the issue is obviously air circulation as its in fact a window less room with no air intake. Should take these rooms out of circulation since paying $504 for a 3 might stay in a dungeon is unacceptable."

"Great place to stay clean modern and quiet"

"Very friendly staff "