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"Disappointing Although refurbished to a good standard, the hotel has unfortunately kept a 1930s style lift, great to look at, but quite useless as a functioning lift. Particularly useless if you’re on the fourth floor as it only goes to three. It has a metal shutter style inner door that if left open when leaving, renders the lift inoperable. In a three day stay I had to find the lift on at least six occasions to close the door as my wife needed to use it. I would therefore, not recommend this hotel to anyone with mobility problems. The staff were very friendly and as helpful as they could be. Evening meals were good but kept the same menu so quite repetitive. The English breakfast was inedible. Fried egg burnt on the bottom, raw on top. Sausage with a skin so tough it was difficult to cut, and the remainder of the items had spent too long under a heat lamp so they had dried out. Great views but the hotel needs some sorting out. "

"We stayed in a basic room, which would benefited from updating / refurbishment. There were areas i.e. the corridors. Restaurant and bar food was only available from 6:30 pm, which was a little inconvenient as we had traveled to the hotel from Cheshire and had booked to attend the theatre in the university. The staff provided an excellent service friendly, approachable and helpful."

"Good location"

"Lovely stay with tasty menus, only downside was the lack of hot water"

"Good breakfast choice"

"Breakfast was very good, various options, Pastries, Cereals, Fruit, Selection of Breads to toast, Coffee/Tea full continental breakfast options while you wait for your choice of cooked breakfast to be served. With views from the restaurant over the Sea. "

"Loverly clean and fresh room. Friendly staff, happy to help. Breakfast is fantastic Parking is free and easy."

"All the staff were very helpful and friendly from reception to spa to waiting staff, could not fault them. Also the food was really good, we ate in the more relaxed restaurant one night and it was lovely. Breakfast was always fresh and varied. We used the pool and spa but didn’t have any treatments. The area was always clean and well looked after and the pool was lovely and warm!"

"Staff were very nice.room not so good"