Staff are hit and miss. One lady very helpful trying to sort out the charging ports, yet another couldn’t provide a name of a good local pub - tells me “we have a resturant.” No, no you don’t, it’s a delivery service FROM a resturant … nothing is made fresh onsite.
No proper directions … Didn’t know you had to put the card into the holder to make the lights go on - which is a complete nuisance as you have to go to stumble around in a very, very small space to turn the lights on/off. There are no lights for light bedtime reading, unless you get up, out of bed, and remove the card.
Room is freezing cold. I had the thermostat set at 25 and slept with a sweater on… yet the lobby is 30 it’s so hot and sweaty.
My room was on the first floor, yet I had to walk up a flight and down several flights of stairs … it was also IN the stairwell! I understand maximizing space, but for a solo female traveller it was off putting. I did feel very safe in the neighbourhood - there a quite a few local public that are within 5-15 minute walk and coming back late was never an issue.
It’s an affordable option in London, would I stay again? No, I’d look for another option, but within the same area as it’s very convenient and I much prefer the quiet.