Search Hotels Near Lotte Center Hanoi, Hanoi

"Every part of the hotel, from the corridors to the guest rooms, is well maintained and thoughtfully arranged for guests’ comfort"

"In the old quarter of Hanoi, small room, but very quiet and clean, close to every interesting places. The staff is very friendly and helpful in arranging tours, checking in and out. I will stay here again next time."

"Great location in the heart of the old quarter. Fantastic rooms, breakfast and infinity pool"

"Clean room and good breakfast"

"Good place stay. Just be aware of the 5% fee for credit cards."

"Possibly the best customer service I have ever received at a hotel which made the stay feel incredibly special! Would come back in a heartbeat - especially as the hotel is in the perfect location to experience Hanoi"

"First time staying in this Hotel. Everything is fine. It is a bit dated compare to some major hotel. In terms of prices, this is on the high side compare to other hotel. But, it is good enough for me."

"I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled at 1:00 PM. I needed a quiet environment to take the call, so I asked the front desk if a one-hour late check-out would be possible. My request was declined, as I was told another guest would be checking into the room. However, I understand that the official check-in time is not until 2:00 PM, which made the refusal somewhat unreasonable. Overall, this was a very negative experience, and I would not choose to stay at this property again."

"Great hotel. Very fancy. Location not ideal for exploring key tourist spots."