Search Hotels Near Lotte Department Store, Seoul

"Clean room, the staff very friendly, breakfast delicious Perfectly located "

"We really enjoyed our stay at the Botanik. We stayed for 13 nights and we wouldn’t hesitate to recommend it! Lovely staff, room was very clean and spacious and was regularly serviced with free bottled water also supplied on a daily basis. It’s located in a perfect position for exploring being very close to the subway stations and right by the really lovely Cheonggyecheon Stream which we walked quite a few times (at night it’s comes alive with lighting and the waterfall at the end it fabulous) Thank you to the staff at the Botanik for making our trip special, we would definitely stay again if we ever come back!"

"The place is great. Staff are very nice and helpful, rooms clean and spacious. Breakfast was a limited selection from a menu but fresh and good."

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"AC was unavailable and was told the staff would bring a fan but by day two of asking, we gave up. "

"Shower drain does not work well. Water does not drain making it disgusting to shower in. Grout in shower wall and floor is dirty and it needs updating. Had issue with the air conditioner. The room was only cool at night. Room was clean, but it is small. Bed was firm and ok."

"Everything is nice and comfortable upon staying here. Location , shopping , eating wise is perfect. Thank you"

"The breakfast buffet was convenient, but some dishes were old or overcooked. (Cheese, cold cuts, waffles ... were served dried) Air conditioner was not on according to the front desk, and the room was too warm and stuffy. We were not able to adjust the room temperature while we stayed. The front desk suggested to keep the window open while the city's air quality, pollution, was terrible. Not a safe / ideal stay for a family with kids or sensitive group. Laundry washer/drier in service room was free but not functioning. We tried twice to wash and dry (wasting hours waiting) and moved on to a local laundromat near by. The hallway carpet in the hotel was uneven and improperly installed, creating a potential safety hazard. This condition could be especially dangerous for guests using wheelchairs or for young children, as it increases the risk of trips and falls. The location was very convenient. Easy to access subway lines and a lot interesting places."

"room condition need improvement "