Hotel Swallow Hotels di Low Row

"Overall this is a good hotel. I wouldn't choose the basic rooms. Better to go for the better, slightly more expensive rooms. Breakfast was good"

"Clearly there’s a leadership issue at this hotel. The Staff were nice but clearly not well trained or motivated. Long check in line with no other staff available or skilled to attend the other checkin counter. An elderly couple needed help with bags but none of the Staff around offered. Same for us when leaving no one helped. There seems to be around 100 doors along each corridor which require manual open … why ? Bad for clients with bags but poor cleaning staff. Old smelly carpets. Dirty...

"Lovely helpful staff; beautiful setting"

"Lovely riverside location"

"Avoid a room above the bar because of the noise. I think it must get its 3 star rating from the rooms in the new areas. The food was very mediocre. For food I would recommend The Fox Hole which is around a 5 minute walk. The setting saved my stay because it was lovely to sit by the river. The staff were very nice."

"Had a lovely 2 night stay. Ideal location - out of the way of crowds but close enough to get to places. Room was clean and comfortable. Food was also really good. Everyone was so friendly and helpful - will defo stay again."

"Helpful reception"