Madeira Island hotel guide. Blue Diamond Resorts hotel in Madeira Island, Portugal

"The breakfast had no hot food, but the cold selection was very good. Location was great. The room was pleasant enough but small and very basic "

"The breakfast selection was extensive and fresh, the staff were really friendly and did everything to accomodate guests and the property is new, combine that with the hotel staff cleaning the rooms so well, our rooms were spotless"

"Beautiful design hotel in a nice area. All facilities are great. We had a bottle of wine and water in our room as a lovely compliment. There was also a nice empty fridge for our things and plenty of space. The lighting was bright enough and very stylish. I loved that the area was relatively quiet despite the city location, so we could sleep with the balcony door open. Some feedback for the management: 1. Having two bags of black tea instead of one and a couple of milk capsules in the tea/coffee station would make it even better. 2. Staff is a bit indifferent, and they made a mistake that left us with no parking spot despite confirming upon check in that we will have it. Kinda felt like they don’t care about guests much. 3. The hotel chain promotes its app but it’s super buggy, leads to another app for this specific hotel that doesn’t work too. When I tried to use it in the first evening, it said I was checked out 😅 But everything else is really nice."

"Excellent location. Breakfast had a very good selection. "

"An exceptional hotel experience at the Savoy. This was our second visit and it just gets better and better. The spa treatments and restaurant selection on site are world class. I look forward to our third visit!"

"More of a managed appartment complex then a hotel. Location is great, ok stay, included breakfast is pretty good. Other than that, nothing special"

"Bar was good but the weather was Rainey and cold so the hot tub was not on "

"Pools were very cold. Staff were hit and miss, some excellent some not. Had an issue with the room bill which took time to fix and they weren’t very apologetic, not what I would expect from a 5 star hotel. Room was good, could have been cleaner and the spec was cheap. Restaurant was overpriced and extremely slow but the view was amazing. Nice hotel but don’t expect 5 star anything, much more of a 4 star experience. "

"Gym could have had a rowing machine"