Search Hotels Near Madison Cypress Lakes, Memphis

"Staff entered my room while my belongings were still inside, removed my items, placed them into bags, and gave the room away. I had spoken with the front desk earlier that morning, and after a long workday I came back to find my room no longer available and my belongings handled by staff. This was unacceptable and extremely frustrating. A hotel should not remove a guest’s personal property and give away the room without properly resolving the situation first. I would not stay here again."

"Huge room, secure parking, clean, comfy bed"

"Very clean, quiet, small so not a hassle, close to plenty of eating and shopping joints, and friendly staff. Shout out to Tiffany at front desk, she helped me setup my account, and breakfast was plentiful including eggs, sausage, biscuits, gravy, pancakes, etc."

"Great staff. Beautiful lobby. Elevators didn’t work so everyone had to take the service elevator which was dirty."

"Enjoyed my stay."

"Great customer service & nice rooms."

"Everything was nice and clean"

" Bed was clean and comfortable. Staff was pleasant and helpful. Kitchen cabinets were completely empty. Floors in room were in need of repair or replacement. Half the toilet paper holder was broken off the wall, so the rolls were set on the back of the toilet which is impossible to reach when needed so I put a roll on the bathtub. Electronic key did not always work so the front desk had to let me in and reset it several times. At least it worked the night I was out late so nobody was manning front desk. Halls were generally quiet but since my room was near housekeeping, I did sometimes hear them going in and out. Also heard garbage disposal from other rooms but that did not bother me. I didn't see any restaurants etc nearby and no complimentary breakfast. Overall served my purpose which was a place to stay while visiting family after the first hotel I reserved months ago canceled my reservation before I arrived and said no rooms were available due to a long-term contract being extended. I didn't bring a car but it appeared the lot was full at night.Snack and beverage vending machines in lobby."

"Brand new and feels like it. Staff was super helpful and very kind. Everyone had a smile and was amazing. The staff at the desk were so nice. I got in a little early and they didn’t give me a hard time and found a room that was ready early. That is so appreciated when you had to catch 2 flights to get there. Loved this property and will be back."