Search Hotels Near Makapuu Beach, Waimanalo

"Room was filthy and incredibly tired. Pillows and mattresses were so old and used. The property was in terrible condition and absolutely overrun with people. Beach didn't have a single square inch of open space and forget space at or in the pool. The wait for an elevator was at least 5 minutes each time. Our room was also at an angle... rolling off the bed angle. I've never seen anything like it. Staff were rude when we said we would be leaving 2 nights early because we couldn't stay there any longer. "

"Stay Hotel Waikiki was such a wonderful place to stay during our trip, and it truly made our experience in Hawaii even more special. From the moment we arrived, everything felt welcoming and thoughtful. Our room was very clean, comfortable, and well prepared. We even found a sweet handwritten note along with macadamia white chocolate covered nuts waiting for us, which was such a lovely touch after a long trip. We arrived during a time when there was heavy rain and some storm damage around the island, and Carolyne, the manager, went above and beyond to make sure we felt safe and informed. Since it was our first time in Hawaii, she carefully explained everything to us, showed us maps, pointed out areas to avoid, and even recommended places we could still enjoy despite the weather. She took the time to write things down for us, which we really appreciated. Their kindness truly stood out. My husband is gluten free and could not have the cookies they offer, and since we had just arrived from the airport and had nothing to eat, Carolyne kindly got us potato chips so we could have something before going to sleep. That level of care meant so much to us. Even small details made a big difference. The hotel has a coffee and tea station with creamers and everything you need, which was especially helpful on rainy mornings when going out for coffee was not ideal. They also always had snacks and cookies available. Parking was initially full when we arrived, so we had to use a nearby garage."

"Staff members were very helpful and respectful. The rooms were very clean. "

"I had a great time."

"Great location and great staff"

"Amazing place! Just wish our balcony was able to be used but other than that what an absolute experience! "

"We stayed at this hotel for 6 days, and unfortunately, this will be our first and last stay. From the moment we arrived, we had a very negative experience with a front desk employee named Lindsay. Her behavior toward us felt disrespectful and, at times, discriminatory. We were traveling with an oversized van, and the hotel parking garage has a low clearance, so our vehicle could not enter. When we explained this, she simply told us to “change the car,” which is unrealistic when you’ve already rented a vehicle. The next day, we spoke with a manager at the front desk who acknowledged that the situation had not been handled properly. She explained that cars that do not meet parking requirements should be addressed accordingly, and some vehicles were moved that day. However, later that evening, we encountered Lindsay again, and the issue continued. She refused to assist, was very dismissive, and even waved her hand in our face saying she didn’t want to see or talk to us. This is completely unacceptable behavior from a customer service representative. To make matters worse, another guest approached to ask what had happened, and Lindsay openly shared details of our situation without any regard for our privacy. We reported everything to the hotel’s headquarters and were told a report would be filed, but we never received any follow-up. Aside from this, the overall experience did not meet expectations. The rooms are extremely small—comparable to cruise ship cabins—and the breakfast "

"Great stay will definitely stay again "

"The pool & workout room are great! The staff was exceptional! I wish they had a double king room, but the mattress is comfortable. Water pressure is great & they provide ear plugs because the street side (even on the 7th floor) gets noisy. "