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"Beautiful hotel excellent customer service and it right next to Kaaba "

"Excellent hotel, great value and distance to new extension of haram is about 10-15 min walk, but to walk to Mataf area is an additional 10-15 mins. Rooms are decent size and staff attentive. Breakfast is good and varied . Near to local shops and across the road from Bin Laden mosque. No gym, which is only disappointment. Great value and highly recommend. "

"We enjoyed the view of the haram from the room and the sky masala the most. The breakfast was ample but quite pricey. "

"Amazing experience "

"Very conviently located for Haram both for ladies and men"

"Great hotel!"

"We were in Makkah for 5 days. Stay was really nice - we got a free upgrade to the room so that was good too. The only concerns were that we did not get room service for 3 nights and I had to remind the hotel that they need to send someone. The other major concern was that the shuttle to Haram was always very packed. My family would end up having to stand up in the shuttle. That experience took away a lot from the 10/10 rating for Voco. "

"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله"