Hotel dekat Mall of Louisiana

"The hotel was what I expected, clean and in good condition."

"The hotel staff were friendly & helpful. The gift bag of bottled water & chips we each received at check in made us feel welcomed. The our room was spacious & clean. Having the sofa in our room made it feel like a suite. The free breakfast was a plus. The hotel is in a good location. Next time we’re in Baton Rouge we will stay here again."

"Let’s start with the shower. The very first night we had to shower at my mom’s house because the shower basically flooded the bathroom. Next, I’m assuming that I should have brought my own towels given the fact that they only provided a total of 6 (2 wash cloths, 2 hand towels and 2 big towels) for 4 people staying for 4 nights. Also, the room did not have a microwave, no table and chairs (I’m assuming we were supposed to sit in the floor to eat), and the beds were very small and uncomfortable....

"I like that the property and my room was clean. Other than that, I was very disappointed in my stay. There was no hen soap to be found anywhere, we were told that they would have to get it from the Residence Inn across the street and the mattresses were terrible. They were lopsided. You can tell where a person had been sleeping. One side was up and 1 side was down, and I've stayed at Marriott lots of time, and I have never, ever experienced this before. My suggestion is that you guys get some...

"The staff were excellent, but there’s only so much they can do with a property that desperately needs serious investment. Water leaking from the room above mine into my room, dirty appliances in the kitchen, no soap or anything stocked and a general old crusty hotel feel. Marriott can do better. I’d pass on staying here again."

"Watery coffee"

"Comfortable bed"

"We have stayed at the Cook for camp five summers now. This is the first time I saw service levels lowered. The staff are great but this year we didn’t have room cleaning, towel service or trash removed for the four nights we stayed. Also, I have noticed the breakfast menu hasn’t changed in five years and can get a little boring. I understand this is the only hotel in Baton Rouge that is run by the alumni so I hope they receive this feedback that their hotel is no longer price competitive for the...