B&B in Mashonaland West

"Properly clean, staff polite and friendly. Amenities are old and tired and gym is too small. Overall good location but can do with overall revamp to modernise it "

"Quiet peaceful oasis in which to recover from a long journey. Staff were polite and helpful at all times.The hotel itself was attractive and full of character with lovely gardens.The large pool was very nice for a cool swim. I would not hesitate to recommend the Brontë Hotel"

"Very helpful staff "

"Terrible terribly terrible "

"Happy about the service "

"Everything was first class, large well appointed room, comfortable bed, great breakfast ..... my car was even washed in the morning! Doesn't get better than that!"

"Goid service "

"The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of maintenance. I have been a guest at the Jameson crests on and off for over 10yrars I have noticed that the standards of cleanliness there has gone down , the place is no longer fit for purpose. I cannot fault the reception staff they tried their best to address my concerns "

"No WiFi and the bed comfort was ok could use any upgrade "