Cari Apartemen di Mason's Island

"Best value hotel in Norwich, by far. Staff is always friendly, rooms are consistently clean. Close to everything."

"The nonsmoking room smelled like an ashtray and there was hair in the tub. The room was very old and needs work. The bed was not very comfortable. I would not recommend staying here."

"Everything was good"

"Was told we could not pre-register and check in time is 4pm."

"First the hotel desk staff were very friendly and welcoming. The hotel itself needs lots of TLC. walking to our room it looked like half the doors were broken into. Our room on the 3rd floor was absolutely disgusting. I NEVER write reviews but I rely on them all the time. The floors were dirty, every baseboard was caked with dirt and dust. The room smelled funny. Windows and curtains were horrible. We did not eat breakfast so can’t comment on it. Spent $560 for 2 nights (Expedia price) for a...

"One of our best stays! The gentleman at the front desk was incredibly welcoming, kind and thorough. The room was very spacious, remained cool overnight and the bed was very comfortable. Highly recommend!"

"My mother had an emergency trauma surgery 3 weeks prior to our stay. We purchased the travel protection insurance. The hotel nor Expedia would change the date of our stay even with the travel protection that was purchased. They were rude, unempathetic and told my mom that they needed medical documentation for proof of a refund, which is a HIPPA violation. My mother and I lost out on our beach stay at this hotel. My mother still has about 5 weeks recovery ahead of her. This is the most...

"Despite getting " help " from the gentleman at the desk, I was blasted with cold air all during the night. Changing the temperature did not work; it reverted to something in the sixties. I would not take the chance to stay there again."

"Great stay"

"The room was perfect—door to deck with a gorgeous view of the river. Clean room, staff was very accommodating. It’s clear how much has gone into preserving its character."

"Staff was very helpful. Other than that it was pretty bad. Got 2 rooms and had to switch out of the first room for both for multiple reasons. Room was dirty and sticky. A/c was leaking and had the floor soaked. My kids kept getting wet. Just an overall bad experience would def pay more for a better newer hotel"

"Room was clean . Had issues with TV and poor reception. Breakfast was well stocked and a nice surprise ! Staff was extremely friendly and helpful."