Search Hotels Near Mata de Pino, Ciudad Hidalgo

"La naturaleza del lugar y el jardín increíbles, pero la comida de muy poca calidad para el lugar, tengo familia de por allá y hay excelente comida en la zona y región. El cuarto muy sencillo, las almohadas muy malas, las toallas muy rasposas y medio viejas, el wifi casi inservible, la mesa de Pool rota e incompleta, el futbolito en muy mal estado, las mesas del bar muy mal, el área de juegos de mesa muy mal, las toallas para la alberca las tuve que pedir 5 veces. Es un lugar que cobra como hotel boutique, pero ofrece un servicio muy pobre. No había clases de yoga, como estaba anunciado. Se inundó un cuarto y nos llegaron a tocar en la noche, porque a la persona que se le inundó les dieron el mismo cuarto que ya teníamos nosotros. Los cuartos están en el área de silencio, y la última noche llegó una familia a platicar y cenar muy alto afuera de nuestro cuarto. Podría ser uno de los mejores lugares, pero todo se queda en el potencial."

"Staff were friendly and responsive. Room was clean. Outdoor area next to room was spacious and we the elevated platform provided a lookout (mirador) of the mountains. Also appreciated the conveniently available filtered water."

"The price was great, the property was beautiful, the staff were friendly and helpful. The room was nice and had everything we needed, but was a bit cold in the evenings and we had to ask for extra blankets."

"Very clean room, excellent location, attentive staff that was helpful with questions I had about the surrounding area. Room was cleaned, bed made, and water bottles re-stocked every day of my stay. Great value, too! "

"Phone in room to comunicate to front desk and taxi available might improve my expirance"

"The property was charming, the room was great. The buffet at the place next door included with you room was fantastic. Different both days we were there. Close to a lot of things to do including the Butterfly sanctuary. The staff are so nice. Enjoyed our stay very much."

"Breakfast was to be included each morning. The first we waited an hour for tea, bread and a hard boiled egg. The second day there was no one in the kitchen even though they knew we were going on a day trip so we made our own breakfast (they’d said we could use the kitchen. When we returned in the evening, the kitchen was so cluttered with dirty dishes that we used the microwave in our room exclusively. The burners on the oven didn’t work, we couldn’t find a single clean cloth with which to wash up, the fridge contained food that looked expired. I let them know our toilet wasn’t flushing and 12 hours later, my husband fixed it. "