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Aston Inn Mataram

4.0 star property
Hotel in Mataram with free valet parking and fitness centre

Choose dates to view prices

Photo gallery for Aston Inn Mataram

Superior Room with Pool View | In-room safe, desk, free WiFi, bed sheets
Lobby
Front of property – evening/night
Deluxe Room | In-room safe, desk, free WiFi, bed sheets
Aston Suite | In-room safe, desk, free WiFi, bed sheets
Aston Inn Mataram, in the shopping district, offers a stylish retreat with an outdoor pool, gym, free WiFi, and dry cleaning/laundry services. The helpful staff ensures a seamless stay, making it easy to stay organized and maintain fitness routines while exploring.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Balcony
Air conditioning
Fridge
LED TV
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room with Pool View

Superior Room with Pool View | In-room safe, desk, free WiFi, bed sheets

Superior Room with Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Fridge
LED TV
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Aston Suite

Aston Suite | In-room safe, desk, free WiFi, bed sheets

Aston Suite

Highlights

Air conditioning
Fridge
LED TV
Pillow menu
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2

Aston Suite

  • Sleeps 2

Superior Room with Pool View

  • Sleeps 2
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About the area

Located in Mataram, Aston Inn Mataram is in the city centre. Lembar Port and Oceans 5 Dive are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mataram Mall and Lombok Epicentrum Mall.
Visit our Mataram travel guideOpens in a new window
Map
Jalan Panca Usaha No 1, Mataram, Lombok, 83126

What's nearby

  • Mataram Mall - 1 min walk - 0.2 km
  • Mayura Park - 2 min drive - 2.3 km
  • Pura Meru - 2 min drive - 2.3 km
  • Islamic Center NTB - 2 min drive - 2.4 km
  • Lombok Epicentrum Mall - 3 min drive - 1.6 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive

Restaurants

  • ‪Mandalika Restaurant - ‬3 min walk
  • ‪Lombok Garden Hotel - ‬3 min walk
  • ‪idoop hotel - ‬4 min walk
  • ‪Bakso Fajar Cak Ndut - ‬2 min walk
  • ‪RM. Cianjur - ‬3 min walk

About this property

Aston Inn Mataram

Upscale hotel in a shopping district
Consider a stay at Aston Inn Mataram and take advantage of a garden, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and a front desk safe
  • Concierge services, a banquet hall and a porter/bellboy
Room features
All 130 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

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  • Spa
  • Parking included
  • Free WiFi
4.0 out of 10, 2 reviews
The price is Rp189.145
Rp228.866 total
includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aston Inn
Aston Mataram
Aston Inn Mataram Hotel
Aston Inn Mataram Mataram
Aston Inn Mataram Hotel Mataram

Frequently asked questions

Does Aston Inn Mataram have a pool?

Yes, this property has an outdoor pool.

Is Aston Inn Mataram pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aston Inn Mataram?

Self-parking and valet parking are free at this property.

What time is check-in at Aston Inn Mataram?

Check-in start time: 2 PM; check-in end time: 2:30 PM.

What time is check-out at Aston Inn Mataram?

Checkout is at noon.

Does Aston Inn Mataram provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.

Where is Aston Inn Mataram located?

Located in the heart of Mataram, this hotel is within 2 miles (3 km) of Mataram Mall, Pura Meru and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 2 miles (3 km).

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Aston Inn Mataram Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 117 reviews
Rating 8 - Good. 44 out of 117 reviews
Rating 6 - Okay. 14 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muralidharan

Overall the stay was pleasant, with good hospitality and good ambience
Stayed 3 nights in Sep 2023

10/10 Excellent

AZIAN

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so polite and friendly and assisted us when we need.
Stayed 1 night in Jul 2022

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 5 nights. The receptionist who helped us checked in was very nice. Ahe also recommended to rent a motorcycle so we can explore anytime we wanted to go out. Without the motorbike, I dont think we would have seen Lombok's natural beauty and its villages. Our overall experience was unforgettable. Thank you!
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed for a good price. Our room was excellent and pretty clean. The hotel itself is very well-kept and clean. The lobby and restaurant area is very nice. Staff is helpful. The breakfast buffet was delicious with a lot of tasty options for everyone. We liked it so much we ended up extended our stay. If we come back to Mataram this is definitely where we will stay!

8/10 Good

Mei Ying

Liked: Staff & service, room comfort

Acceptable Stay

Room has ants crawling on the table from time to time. Accidentally had water patch on the side table and after house keeping, the water patch was still on the side table, so I think that goes to show how much the housekeeping does in each room. Wall was quite thin as I could hear next door room's television during bedtime.
Stayed 4 nights in Aug 2023

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super hotel met super personeel
Stayed 1 night in Oct 2025

8/10 Good

TOMOE

Liked: Staff & service
部屋に入るととてもカビ臭く、おそらく電気を消すと換気扇も一緒に停止してしまうからだと思います。
Stayed 5 nights in May 2025

10/10 Excellent

Chérifa

Stayed 1 night in Aug 2024

10/10 Excellent

Ibrahim

Stayed 6 nights in May 2024

4/10 Poor

Egil

Stayed 7 nights in Feb 2024

6/10 Okay

Jimmy

Liked: Cleanliness, amenities
Het is een schoon hotel, de service is prima, maar vind de kamers wat gehorig. Ook bij het inchecken wou de medewerker mij meer dan het dubbele laten betalen voor de kamers, terwijl ik voor een veel lager bedrag had geboekt. Dit natuurlijk niet ok.
Stayed 4 nights in Aug 2023

8/10 Good

Arru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good for a short stay

For a short stay it's ok, the rate is quite cheap. Food taste was somehow strange. The aircon was not working, I called a 3pm, nobody was coming. Only after another call mechanic arrived a 9pm!!! to fix. When my husband arrives, security asked him to put on the mask, even many people inside walking and sittind without mask, even staff. So if you require a mask, which is actually not working against anythind, which is evidenced, same rules for everybody should be applicable. Interior alrady bit shabby.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beds type choices are hoax

I travel alone for business trip and always choose the queen bed as I stayed alone. But the staff gave me twin beds with excuse "The rooms are full and we only have twin beds left, even though you've reserved for queen bed, it's doesn't mean you will get it, as we served who comes first". What the function of "type of beds" as choices if you CAN'T actually choose it? Why??????????? I really am not happy with the service and the receptionist staff ain't friendly, they gave me basic answers, not even trying to understand my situation.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 22 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/10 Poor

Akim-Isabelle-Tamara

Liked: Staff & service
Disliked: Cleanliness
HÔTEL ET STAF TRÈS BIEN L INCONVÉNIENT EST QUE L HÔTEL,ORGANISE AUSSI DES MARIAGES LE WEEK-END LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATIN S INSTALLENT À LA PISCINE ILS NE RÉSPECTENT PAS LES CLIENTS ET IL EST IMPOSSIBLE DE DORMIR. ET LE STAF DE L HÔTEL,NE FAIT ABSOLUMENT RIEN POUR CADRÉR ÇA ! D AUTANT PLUS NOUS AVIONS LA SALLE DE CÉRÉMONIE,AU DESSUS DE LA CHAMBRE ! DANS LA JOURNÉE,NOUS AVONS VOULUS ALLER À LA PISCINE NOUS DÉTENDRE. MALHEUREUSEMENT LA PISCINE EST INTÉRDITE AUX BIKINIS. LES CLIENTES SE BAIGNENT EN MAJORITÉ EN BURKINIS. DOMMAGE CAR C EST UN BÉLLE HÔTEL,EST LE PÉRSONÉL EST TRÉS BIEN FORMÉ !
Stayed 1 night in Feb 2020

2/10 Terrible

Akim-Isabelle-Tamara

Liked: Staff & service, room comfort
Disliked: Cleanliness

TRÈS DÉÇUS

TRÈS BONNE ACCUEIL À L ARRIVÉE BÉLLE HÔTEL SÉJOUR EN COUPLE POUR LE WEEK-END IMPOSSIBLE DE DORMIR,CAR LE WEEK-END L HÔTEL ORGANISE DES MARIAGES LES INVITÉS ARRIVENT DE TOUS LOMBOK À PARTIR DE 5 HEURES DU MATINS S INSTALLENT À LA PISCINE AVEC LEURS GAMINS ET EMPÉCHEMENT LES CLIENTS DE DORMIR ET LE STAF DE L HÔTEL N INTÉRVIENT PAS BIKINI À LA PISCINE INTÉRDIT EN MAJORITÉ À LA PISCINE QUE DES FEMMES EN BURKINIS DE CE FAIT NOUS N AVONS PAS PUS PROFITER DE LA PISCINE ! DÉJEUNER GRANDIOSE,COMPARABLE ET PARFOIS SUPÉRIEUR À DES CHAÎNES D HÔTELS 5 ÉTOILES COMME LE HILTON,SHÉRATON ETC
Stayed 1 night in Jan 2020

10/10 Excellent

SAMIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour inoubliable

Séjour agreable. Personnel très chaleureux, accueillant et très à l écoute. Chambre confortable et propre. Cuisine excellente Bon rapport qualité prix
Stayed 5 nights in Jan 2020

8/10 Good

Arru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Satoru

Liked: Cleanliness
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019