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Hotel Santika Mataram - Lombok - CHSE Certified

Photo gallery for Hotel Santika Mataram - Lombok - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
LCD TV
In-room safe, free WiFi, bed sheets

Overview of Hotel Santika Mataram - Lombok - CHSE Certified

Hotel Santika Mataram - Lombok - CHSE Certified

3.0 star property

4.0/5 Very good

Top rated for staff & service (4.2/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jl. Pejanggik No. 32, Selaparang, Nusa Tenggara Barat, Mataram, Lombok, 83126

Explore the area

  • Popular LocationIslamic Center NTB11 min walk
  • Popular LocationLombok Epicentrum Mall2 min drive
  • Popular LocationPura Meru8 min drive
  • AirportLombok (LOP-Lombok Intl.)46 min drive

Room options

About this area

Mataram

Located in Mataram, Hotel Santika Mataram - Lombok - CHSE Certified is in the city centre. Lombok Epicentrum Mall and Mataram Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lesser Sunda Islands and Plas Waterfall.

What's nearby

  • Islamic Center NTB - 11 min walk
  • Lombok Epicentrum Mall - 2 min drive
  • Pura Meru - 8 min drive
  • Mayura Park - 10 min drive
  • Senggigi Beach - 40 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 44 min drive

About this property

Hotel Santika Mataram - Lombok - CHSE Certified

3-star hotel in the city centre
Consider a stay at Hotel Santika Mataram - Lombok - CHSE Certified and take advantage of a terrace, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre and a business centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Luggage storage, free newspapers and concierge services
  • A banquet hall, a front desk safe and a lift
Room features
All guest rooms at Hotel Santika Mataram - Lombok - CHSE Certified boast thoughtful touches, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.

Languages

Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower

Entertainment

  • LCD TV

More

  • Safe

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Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mataram
Hotel Santika Lombok
Hotel Santika Lombok Mataram
Hotel Santika Mataram
Hotel Santika Mataram Lombok
Santika Hotel Lombok Mataram
Santika Hotel Mataram
Santika Lombok
Santika Mataram Hotel
Santika Mataram Lombok
Hotel Santika Mataram Lombok
Hotel Santika Mataram Lombok CHSE Certified
Hotel Santika Mataram - Lombok - CHSE Certified Hotel
Hotel Santika Mataram - Lombok - CHSE Certified Mataram
Hotel Santika Mataram - Lombok - CHSE Certified Hotel Mataram

Frequently asked questions

Does Hotel Santika Mataram - Lombok - CHSE Certified have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from Rp446.074, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santika Mataram - Lombok - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Mataram - Lombok - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Hotel Santika Mataram - Lombok - CHSE Certified?

Check-in is from 2 PM - midnight.

What time is check-out at Hotel Santika Mataram - Lombok - CHSE Certified?

Checkout is at noon.

Where is Hotel Santika Mataram - Lombok - CHSE Certified located?

Located in the heart of Mataram, this hotel is within a 15-minute walk of Lesser Sunda Islands and Islamic Center NTB. Mataram Mall and Lombok Epicentrum Mall are also within 2 miles (3 km).

Can I cancel my reservation for free at Hotel Santika Mataram - Lombok - CHSE Certified and receive a full refund?

Yes, Hotel Santika Mataram - Lombok - CHSE Certified offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santika Mataram - Lombok - CHSE Certified cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 7 out of 36 reviews
5 - Excellent 19%
Rating 4 - Good. 23 out of 36 reviews
4 - Good 64%
Rating 3 - Okay. 4 out of 36 reviews
3 - Okay 11%
Rating 2 - Poor. 2 out of 36 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 36 reviews
1 - Terrible 0%

4.0/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Arru
Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/5 Good

Verified traveller
Stayed 1 night in Apr 2021

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/5 Good

VIAR
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay and location is central
We stayed at Hotel Santika for two nights. As a stop station after a long holiday in Gili islands, our stay at the hotel was perfect. For our family (with kids) we stayed in 2 superior rooms. Overall it was a pleasant stay. The rooms are clean, the breakfast is also perfect with a lot of traditional foods. What is quite remarkable for us was the dinner with live accoustic music...very relaxing. Thank you , we would definetely come back again.
Stayed 2 nights in Dec 2019

5/5 Excellent

Verified traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/5 Poor

Sameh
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Satisfied
Not like the pics nor was it good value for the money definitely wouldn’t recommend it it stay there again. Many of your properties are not what are advertised.
Stayed 1 night in Oct 2018

4/5 Good

Eugene
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
We stayed at this hotel for one night and really enjoyed our stay here. The beds were super comfy, the rooms are just right for a couple with an infant. The hotel breakfast was good. Location is pretty good too as there is a night market just across the road. Would come back!

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/5 Good

eko budi
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all service was good... will stay here next trip..:)

5/5 Excellent

Boyke
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent place to stay at Mataram...
Breakfast was amazing....