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Lombok Astoria Hotel

Photo gallery for Lombok Astoria Hotel

Bar (on property)
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Room, 1 Queen Bed | Minibar, in-room safe, desk, rollaway beds

Overview of Lombok Astoria Hotel

Lombok Astoria Hotel

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Jl Jendral Sudirman 40 Rembiga, Mataram, Mataram, ID, 83239

Explore the area

  • Popular LocationMataram Immigration Office9 min drive
  • Popular LocationMataram Mall10 min drive
  • Popular LocationPura Meru10 min drive
  • AirportLombok (LOP-Lombok Intl.)43 min drive

Room options

About this area

Mataram

Located in Mataram, Lombok Astoria Hotel is in the city centre. Bangsal Harbor and Lembar Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mataram Mall and Lombok Epicentrum Mall.

What's nearby

  • Mataram Immigration Office - 9 min drive
  • Mataram Mall - 10 min drive
  • Pura Meru - 10 min drive
  • Mayura Park - 11 min drive
  • Islamic Center NTB - 11 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • Taliwang H. Murad - 3 min drive
  • Melissa Bakery - 3 min drive
  • Redwood - 3 min drive
  • Aroma Restaurant Lombok - 3 min drive
  • Pizza Hut Mataram - 3 min drive

About this property

Lombok Astoria Hotel

4-star hotel in the city centre
A terrace, a cafe and a garden are just a few of the amenities provided at Lombok Astoria Hotel. Indulge in some rest and relaxation at Bajuri Wellness Centre, the on-site spa. Be sure to enjoy a meal at Malimbu Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), a lift and a ballroom
  • Tour/ticket information, smoke-free property and concierge services
  • A front desk safe, a 24-hour front desk and barbecues
  • Guest reviews give good marks for the helpful staff
Room features
All 164 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily: IDR 100000-150000 for adults and IDR 100000-150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Malimbu Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between IDR 100000 and IDR 150000 for adults, and IDR 100000 and IDR 150000 for children (approximately)
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Golden Tulip Mataram Lombok Hotel
Golden Tulip Mataram Lombok
Golden Tulip Lombok
Lombok Astoria Hotel Mataram
Lombok Astoria Mataram
Lombok Astoria
Lombok Astoria Hotel Hotel
Lombok Astoria Hotel Mataram
Lombok Astoria Hotel Hotel Mataram

Frequently asked questions

Does Lombok Astoria Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from Rp632.231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lombok Astoria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lombok Astoria Hotel?

Lombok Astoria Hotel doesn't offer parking.

What time is check-in at Lombok Astoria Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at Lombok Astoria Hotel?

Checkout is at noon.

Where is Lombok Astoria Hotel located?

Located in the heart of Mataram, this spa hotel is 0.1 mi (0.1 km) from Lesser Sunda Islands and within 3 miles (5 km) of Mataram Mall and Mataram Immigration Office. Mayura Park and Islamic Center NTB are also within 3 miles (5 km).

Can I cancel my reservation for free at Lombok Astoria Hotel and receive a full refund?

Yes, Lombok Astoria Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lombok Astoria Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 53 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 23 out of 53 reviews" "
" "8 - Good 43%
Rating 6 - Okay. 1 out of 53 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 0 out of 53 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 53 reviews" "
" "2 - Terrible 0%

9.3/10

Cleanliness

9.3/10

Staff & service

8.3/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2022

8/10 Good

Narayanasamy, Bixby

Stayed 16 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kkebersihan kamar,menu sarapan
Stayed 2 nights in May 2021

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety. If I visit Lombok again I would stay at the same hotel
Stayed 3 nights in Dec 2020

8/10 Good

Alfie

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with sumptuous breakfast
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it. Big variety of breakfast food, but most food are cold and tasteless.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and spacious
Good condition of hotel and room. Spacious not cramped. Nice pool and spa.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience. Let down by mediocre food and room service.
Stayed 4 nights in Aug 2019