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Lombok Astoria Hotel

Photo gallery for Lombok Astoria Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Room, 1 Queen Bed | Minibar, in-room safe, desk, rollaway beds

Overview of Lombok Astoria Hotel

Lombok Astoria Hotel

4.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Jl Jendral Sudirman 40 Rembiga, Mataram, Mataram, ID, 83239

Explore the area

  • Popular LocationPura Meru10 min drive
  • Popular LocationMayura Park10 min drive
  • Popular LocationMataram Mall12 min drive
  • AirportLombok (LOP-Lombok Intl.)43 min drive

Room options

About this area

Mataram

Lombok Astoria Hotel is located in Mataram. Public Harbour Ticket Office and Bangsal Harbor are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mataram Mall and Lombok Epicentrum Mall.

What's nearby

  • Pura Meru - 10 min drive
  • Mayura Park - 10 min drive
  • Mataram Mall - 12 min drive
  • Lombok Epicentrum Mall - 13 min drive
  • Islamic Center NTB - 13 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

About this property

Lombok Astoria Hotel

4-star hotel
Take advantage of a terrace, a coffee shop/cafe and a garden at Lombok Astoria Hotel. Indulge in some rest and relaxation at Bajuri Wellness Centre, the on-site spa. Be sure to enjoy a meal at Malimbu Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • ATM/banking services, tour/ticket information and luggage storage
  • Barbecues, smoke-free property and a 24-hour front desk
  • A lift, a ballroom and concierge services
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Lombok Astoria Hotel boast comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the size rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Malimbu Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Golden Tulip Mataram Lombok Hotel
Golden Tulip Mataram Lombok
Golden Tulip Lombok
Lombok Astoria Hotel Mataram
Lombok Astoria Mataram
Lombok Astoria
Lombok Astoria Hotel Hotel
Lombok Astoria Hotel Mataram
Lombok Astoria Hotel Hotel Mataram

Frequently asked questions

Does Lombok Astoria Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from Rp530.618, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lombok Astoria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lombok Astoria Hotel?

Lombok Astoria Hotel doesn't offer parking.

What time is check-in at Lombok Astoria Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at Lombok Astoria Hotel?

Checkout is at noon.

Where is Lombok Astoria Hotel located?

Situated in Mataram, this spa hotel is within 3 miles (5 km) of Mataram Mall, Mayura Park and Islamic Center NTB. Pura Meru is 2.6 mi (4.2 km) away.

Can I cancel my reservation for free at Lombok Astoria Hotel and receive a full refund?

Yes, Lombok Astoria Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lombok Astoria Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 28 out of 52 reviews
5 - Excellent 54%
Rating 4 - Good. 23 out of 52 reviews
4 - Good 44%
Rating 3 - Okay. 1 out of 52 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 52 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 52 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Narayanasamy, Bixby
Stayed 16 nights in May 2022

5/5 Excellent

Verified traveller
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kkebersihan kamar,menu sarapan
Stayed 2 nights in May 2021

5/5 Excellent

Anita
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety. If I visit Lombok again I would stay at the same hotel
Stayed 3 nights in Dec 2020

4/5 Good

Alfie
Stayed 2 nights in Oct 2019

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with sumptuous breakfast
Stayed 5 nights in Oct 2019

4/5 Good

Verified traveller
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it. Big variety of breakfast food, but most food are cold and tasteless.
Stayed 2 nights in Oct 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and spacious
Good condition of hotel and room. Spacious not cramped. Nice pool and spa.
Stayed 1 night in Aug 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/5 Good

Kevin
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience. Let down by mediocre food and room service.
Stayed 4 nights in Aug 2019

3/5 Okay

Verified traveller
Liked: Staff & service
Disliked: Cleanliness
Pemberitahuan request lewat email tidak respon untuk 2 kamar bersebelahan, untungnya pas check in di hari itu diberi kamar bersebelahan. Ini sudah memberi suatu nilai positif bagi kami. Tapi ada sedikit kendala di bedding, dimana sarung bantal kotor sepertinya bekas kotoran yang dicuci tidak bisa hilang, sampai check out pun tetap tidak diganti. dinding pintu dan beberapa jendala kotor. kami tinggal di kamar 7xx, diatas kamar kami, untuk 2 malam kami menginap terdengar bunyi yang sangat mengganggu ketenangan tidur kami sekitar pukul 10.00 malam keatas, seperti orang menggeser meja atau kursi, kadang kejatuhan barang sehingga sempat tidur kami terganggu gara2 bunyi kebisingan tersebut..mengenai sarapan pagi rata2 dan tidak ada perubahan dan nilai positif wifi best dan panorama indah...saran kami utk pihak management supaya berbuat lebih baik lagi sesuai nilai review yang didapat selama ini dari pada nasabah dan mau melakukan perubahan,...terima kasih
Stayed 2 nights in Jul 2019