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Lombok Raya Hotel

Photo gallery for Lombok Raya Hotel

Lobby
Outdoor pool, pool umbrellas, pool loungers
Grand Deluxe Room | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Grand Deluxe Family Bed | Minibar, in-room safe, desk, soundproofing

Overview of Lombok Raya Hotel

Lombok Raya Hotel

3.5-star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Panca Usaha no. 11, Mataram, Lombok, 83352

Explore the area

  • Popular LocationMataram Mall2 min walk
  • Popular LocationLombok Epicentrum Mall7 min drive
  • Popular LocationPura Meru8 min drive
  • AirportLombok (LOP-Lombok Intl.)38 min drive

Room options

About this area

Mataram

Lombok Raya Hotel is located in Mataram. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lesser Sunda Islands and Pura Agung Narmada.

What's nearby

  • Mataram Mall - 2 min walk
  • Lombok Epicentrum Mall - 7 min drive
  • Pura Meru - 8 min drive
  • Mayura Park - 8 min drive
  • Mataram Immigration Office - 9 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive

Restaurants

  • Begibung - 2 min walk
  • Oceanic - 3 min walk
  • Pizza Hut Mataram - 5 min walk
  • Aroma Restaurant Lombok - 6 min walk
  • Dingklik Coffee - 6 min walk

About this property

Lombok Raya Hotel

3.5-star hotel
Take advantage of a return airport shuttle, a terrace and 4 cafes at Lombok Raya Hotel. Treat yourself to a massage at Lombok Raya Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free valet parking
  • An area shuttle, an area shuttle and wedding services
  • A front desk safe, a gift shop and tour/ticket information
Room features
All 310 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 4 restaurants and 4 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Mandalika Restaurant
  • Suranadi Cafe
  • Segara Anak Restaurant
  • Putri Nyale Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (10071 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 24-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 245000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Rollaway bed fee: IDR 245000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lombok Raya
Hotel Raya Lombok
Lombok Raya
Lombok Raya Hotel
Lombok Raya Hotel Mataram
Lombok Raya Mataram
Lombok Raya Hotel Hotel
Lombok Raya Hotel Mataram
Lombok Raya Hotel Hotel Mataram

Frequently asked questions

Does Lombok Raya Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 1 Feb 2023, prices found for a 1-night stay for 2 adults at on 4 Feb 2023 start from Rp390.909, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lombok Raya Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lombok Raya Hotel?

Valet parking is free at this property.

What time is check-in at Lombok Raya Hotel?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Lombok Raya Hotel?

Checkout is at noon.

Does Lombok Raya Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Lombok Raya Hotel located?

Situated in Mataram, this spa hotel is steps away from Lesser Sunda Islands and Mataram Mall. Pura Meru and Mayura Park are also within 1 mile (2 km).

Reviews

6.0
Rating 10 - Excellent. 2 out of 19 reviews" "
" "10 - Excellent 11%
Rating 8 - Good. 4 out of 19 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 6 out of 19 reviews" "
" "6 - Okay 32%
Rating 4 - Poor. 6 out of 19 reviews" "
" "4 - Poor 32%
Rating 2 - Terrible. 1 out of 19 reviews" "
" "2 - Terrible 5%

6.4/10

Cleanliness

6.5/10

Staff & service

10.0/10

Amenities

5.5/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
We booked a deluxe room from Hotels.com and when we arrived, they "upgraded" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com. 1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture. 2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh? 3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was 4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time 5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest! 6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue! 7. There were so many people at breakfast that we couldn't even get a seat! If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.

6/10 Okay

alan, malaysia

Liked: Room comfort
The room is big and close to mall
The hotel is old and noisy.very close to town but nothing much to do and see in this area

8/10 Good

tantri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort for one night stay. The pool is nice. Food is good

6/10 Okay

David

Disliked: Cleanliness

8/10 Good

Felix Fischer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its okay.
its okay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

4/10 Poor

Reeve Y, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dated. Mixed ratings.
Room was extremely dated. Toilet was somewhat grimy, shower had low water pressure. Most features in room were discoloured. Aircon took some time to cool but even then it was not cold despite lowest setting. That said, bed was OK, and the hotel was located next to the Mall. Breakfast was average but sufficient. Would not stay again unless I really want access to the Mall.

6/10 Okay

Terry, Australia - WA - Perth

Disliked: Property conditions & facilities
Facilities: Tired, being remodelled; Value: Moderate, cheaper at hotel desk!; Service: Basic, Polite; Cleanliness: Tidy; doubtful would stay there again

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみんないい人でした。
Stayed 1 night in Sep 2019