Search Hotels Near Mazatlán Letters, Mazatlán

"Nice resort "

"They were super accommodating! Every one is friendly and kind. Family oriented and Alma and Ferman were above and beyond we wanted. I needed hot water for my herbal tea treatment late at night and they got it.5 star all the way."

"my room was gorgeous, view was wonderful very low noise on the front no noise at all on the back to the pool and beach"

"Clean facilities and friendly staff. "

"Beautiful view "

"Yea"

"I reserved a room that had no refrigerator. The front desk has a refrigerator for medication only. I gave them my $1,400 medication and 2 days later. When I went to pick it up. The bag was full water on the bottom and all 4 cardboard boxes soaked. I asked where it was stored? And ask to speak to a manager. The manager did not apologize, or admit any responsibility. Instead tried to blame me or pharmacy for condition of medication. When clearly it was contaminated during their care. Manager didn’t offer to replace either. Only caused me stress and anxiety the rest of my vacation. I was left disappointed in their lack of hygiene. As, they do not care for their guests health! Pool is extremely filthy. Even with googles on, I could see in front of me. The security is non exsistant, just walked around in circles. Yet allowed group grown adults to drink Pacifico inside pool. How is this sanitary ? Not to mention this is not family friendly. If you care about your health, do not stay here. They are cleaner hotels that value their customers."

"It’s very convenient with the Panama restaurant but it’s time to update the hotel. Staff is very friendly and helpful and room very clean. "

"Room was very clean housekeeping staff was amazing pool is a little outdated as it is an older hotel but very well maintained. if you are looking for a place to relax on a weekend this is not the place for you music is very loud until like 4 am as they have a club on the same premises . But if loud music doesn’t bother you then this is definitely a place to stay . "