Search Hotels Near Monuments Beach, Cabo San Lucas

"This was our second time at this resort. On our first trip my husband and I had an amazing experience. Everything was just perfect. This time around, we have one complaint, and that is the bed in room 1200 was one of the worst we've ever had... Other than that, I have to say that this is the resort where we have had the best food. We go to resorts 2 to 3 times a year, and it's by far the best quality and tasteful. Honestly, no need to go to the restaurants, THE BUFFET IS JUST AMAZING. "

"The staff was not very warm or welcoming. The restaurant and food was moderate. The drinks were poorly made - watered down. The facilities were not well maintained."

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"I really wanted to love this place, but after our stay I walked away with some serious mixed feelings and I am honestly not sure I would return. The staff was absolutely excellent and every person we encountered was friendly and attentive, and the views from the property were also quite beautiful. The coffee bar was fantastic and quickly became our favorite spot each morning. However, the hotel food was disappointing and fell well below what we expected. The better on-site restaurants had very limited seating and operated within short windows, which created a situation where guests were standing in line waiting for dinner at 4:30 in the afternoon, which is not the relaxing vacation experience anyone hopes for. The family pool was freezing cold and guests were allowed to claim the already limited lounge chairs by simply placing a towel on them even when they were nowhere around, making it nearly impossible to find a spot for your belongings. The adult pool was a much better experience and we recommend heading there instead. The mattresses in the rooms felt like sleeping on concrete slabs, making it very hard to get a decent night of rest after a long day. There are some enjoyable elements here but between the food, the dinner lines, the pool situation, and the uncomfortable beds, it is hard to give a strong recommendation and I am not sure we would make the trip back."

"First night A/C (room 2106B) did not work. Second night moved to another room (2403B) with loud noises from in-suite refrigerator and / or pipes. No sleep. Staff is nice. Property is “tired” and needs refurbishment. Restaurant food is notably low quality with no love or flair. We were served raw dough churros and told only after we sent them back their fryer was too hot to make them. "

"I had a very disappointing and unpleasant experience at this hotel in Sunset Rock Los Cabos. From the moment we arrived, the conditions were unacceptable. The room was dirty and poorly maintained. We found cockroaches and crickets inside the room, which is completely unacceptable for any hotel, especially one in a tourist destination like Los Cabos. The overall cleanliness was terrible, and it made us feel uncomfortable and unsafe staying there. Because of these conditions, we had no choice but to leave early. We originally booked 4 nights, but we only stayed 2 night due to how bad the situation was. To make matters worse, the hotel only refunded us for one night, which is unfair considering the circumstances. I would not recommend this hotel to anyone until they seriously improve their cleanliness, pest control, and customer service."

"Room was clean. Staff was super attentive and helpful. Close to Fresko grocery store. Only negatives were there’s no railing to get in the pool so my elderly father could not get in. Also, showerhead is rainfall, which is not ideal if you have long hair and do not want to wash your hair. Lastly, no full-length mirror in the space—only the bathroom mirror."