Search Hotels Near Mount Kucukerek, Van

"Awful"

"I am so upset with the hotel and the attitude of the staff and the condition of the hotel facilities that I will never suggest anyone else to go to this hotel. The hotel is very cold. The heating facilities are zero. The attitude of the staff is very poor in solving the problem"

"Staff were very courteous and helpful. Amazing variety at breakfast! A lot of refurb going on just now so quite dusty and my bathroom smelt damp and weird. "

"The hotel was meant to be decent with a good breakfast; however, there was minimal breakfast served. When questioned the staff (who can't speak English) they said there were not many guests staying at the hotel; therefore, they didn't have to serve a full breakfast. An example is when we asked for bread for breakfast, they did not have any, and this was meant to be a buffet breakfast. To top that up, they didn't turn on the heaters in the dining area in the middle of winter, so not only was there no breakfast, but there was also no air conditioning. Disgusting service. "

"I liked it that it was clean and spotless, receptionist was very helpful. I think it’s really worth it for the price you pay. I will definitely recommend it to my friends"

"My room was ok"

"A Good stay"

"Rooms are bad in quality and very old buildings t breakfast was alright.."

"I booked two rooms for four people. Each room advertised to accommodate 3 persons. My family and friend scaping war from Iran after travelling 20 hours on the road got to the hotel at 4:30pm. None of the rooms were ready. eventually when they got to the rooms, they found only a Queens bed in each, chewing gum stuck all over the place, torn up furniture, floor so dirty that they could not and wanted to take their shoes off. The lift was not working. They just could not stay in the hotel from hygiene point of view and the bed situation, not enough beds to accommodate four people needing separate beds. They refused any assistance and a refund. I am very disappointed that Hotel.com has not checked this hotel. And the reason for it being none refundable for exactly the above. Not fit for the purpose."