Search Hotels Near My Son Sanctuary, Nui Thanh

"Breakfast was lovely, staff very friendly, great location. Wonderful pool. Loved this hotel and will go back "

"The suite we got upgraded to was amazing. I felt the breakfast was underwhelming and often very crowded with long queues, I would suggest potentially serving Lounge Members away from the main restaurant. The lounge offering was great value but service was hit and miss, some staff offered some people cocktails/spirits and not others, while there didn't seem to be enough seating for lounge guests. The two pools give you options and the cleanliness of the rooms could not be faulted."

"Customer service is not at the level It needs to be. Very long wait times for food and drinks and more often orders delivered incorrect. "

"Excellent location and very helpful staff. We used the Spa services and were not disappointed at all.. highly recommended"

"Breakfast was excellent, staff were very lovely. A very charming hotel. "

"Staff took special care to ensure we had an enjoyable stay! Good selection of food at breakfast buffet. Excellent drinks at pool bar. Very pleasant stay."

"Very ni e"

"Fantastic Staff, great private and shared pools, okay gym. Our villa was lovely although some of the decor was a bit tired and the fridge was not cold at all. It might as well have just been a cupboard. Breakfast was good. Overall value for money was really good."

"This is a huge five star hotel with a beautiful ambiance, however the service does not match the five star rating at all. Our rooms were beautiful with a picturesque ocean view. As expected, it was clean and comfortable. However, in a hot place like Hoi An, not providing unlimited water is not acceptable when even 3 star hotels do this. Coming to the breakfast, the spread is huge with very limited vegetarian and vegan options. Nothing is labeled either. However. The chefs made vegan food for us on request. But it would be really helpful to mention which dishes are vegetarian/vegan. This is the least the hotel can do when they charge so much for breakfast!!! The most disappointing part of this Hotel is that the staff lacks training. Even when we paid for the breakfast upfront, they took a lot of time for the restaurant to check from the reception if the payment was made or not. Further, some staff provided us with wrong information on the prices. This is very inefficient and not expected from a five star hotel. Also, for a five star hotel, the bathroom lacked basic amenities such as bidets which almost all the other hotels have. Overall, the hotel is beautiful and luxurious. However, for the same price I have stayed in much better hotels in Vietnam. I only recommend this property for the ocean view rooms and nothing else. "